Consumer Analytics

When Washington, D.C.-based Madison Marquette took over the leasing and management duties for Granite Run Mall, located in Media, Pa., near Philadelphia, it launched an innovative program for soliciting shopper feedback.

By Jeff Weidauer, [email protected]

New York City -- Fits.me Virtual Fitting Room, a bio-robotic virtual fitting room for e-commerce apparel websites, announces its launch with Barbour By Mail, the official U.K. online partner of  lifestyle clothing brand Barbour. Barbour By Mail’s dedicated website is now offering its online shoppers the ultimate customer service -- providing a fitting room to ease the challenge of purchasing clothes that fit.

The trend of fewer people shopping Walmart stores less often has hurt the company’s efforts to revitalize U.S. sales growth, and now it the appears trip consolidation trend is playing out internationally as well.

There was a lot of talk about the favorable membership trends Sam’s Club experienced during the second quarter, thanks to membership and other income that increased 2.5% to $728 million. That prompted Wal-Mart Stores Inc., president and CEO Mike Duke to include Sam’s Club among the list of positive developments he called out regarding the company’s second quarter performance.

“I am also pleased with the momentum in membership income, as Sam’s improves its renewals and upgrades,” Duke said.

PHOENIX — While consumers may be cutting back, it appears most don't feel buying items for their pets falls into the category of discretionary spending. Just look at  PetSmart, which reported that earnings per share soared 32% to 54 cents for the second quarter, compared with earnings per share of 41 cents for the same period last year. Net income totaled $61 million in the second quarter of 2011, compared to $48 million in the second quarter of 2010.

Fort Myers, Fla. -- Chico’s FAS reported Wednesday that its profit for the second quarter surged 42% to $43.4 million, up from $30.5 million a year earlier. Revenue rose 18% to $551.4 million, topping Wall Street’s expected $536.3 million, and same-store sales increased 12.8%. By brand, same-store sales were up 11.9% at Chico and Sonoma Intimates, and comps were up 14.9% at White House | Black Market.

ARLINGTON, Va. — More than one-quarter of U.S. retailers lack a mobile presence, according to new research conducted by 2ergo.

Based on data collected from 161 retailers across six categories, 2ergo found that only 58% of retailers have not optimized a mobile website and just half of them are offering consumers one smartphone application for either Android, Blackberry or iPhone devices. Among them, 7% of these top retailers have launched applications for all three platforms, 2ergo noted.