Consumer Analytics

Chicago – Monetate is releasing two new products that will bring its big data marketing acceleration technology to retention and acquisition channels. The addition of Monetate Email and Monetate Display expands the Monetate Acceleration Cloud.

BIRMINGHAM, Ala. — Aspira Networks has launched the Aspira 2.0 platform, the company's next-generation DNS service for network operators and retailers. The newly enhanced services are designed to make it easier to monetize broadband networks.

Aspira aggregates networks and retailers to optimize shopping opportunities for consumers. According to the company, its products enhance the shopping experience and increase retailer exposure to consumers, while creating a revenue opportunity for network operators.

Consumer packaged goods companies are poised to gain a more robust offering of shopper insights from an expanded relationship between TiVo Research and Analytics and DunnhumbyUSA.

October 2013 is projected to be the coolest in four years for the U.S. as a whole. Expect colder year-on-year trends across the Northeast and Southwest, especially during retail weeks one, three and four. Wetter trends will encompass the Texas to Louisiana Gulf Coast, where tropical storm and hurricane potential will be the highest should any storms develop this month and threaten the U.S. mainland. The northern tier of the U.S. will trend drier than last year, especially across the Great Lakes.

Single Touch Systems, a technology based mobile media solutions provider, has announced that its mobile messaging volume, which is a key business metric that drives revenues, has been growing at an increasingly accelerated pace.

Single Touch generates a portion of its operating business revenues by sending SMS text messages including reminder messages to customers of some of the largest retailers in the U.S. and U.K. Each message sent generates incremental revenues for Single Touch.

Reston, Va. -- Online shoppers in the U.S. lead the world in customer satisfaction. According to the latest UPS Pulse of the Online Shopper report released in conjunction with comScore, Inc., shoppers in the U.S. are the most satisfied with online shopping experiences at 83%, while consumers in the Asia Pacific are least satisfied at only 50%.

By Joe Easley, Sr. Director, Business Development & Product Strategy, Kobie Marketing

As retailers continue their quest for deepening customer engagement, they’ll often turn to a loyalty program. Yet high membership numbers are deceiving because engagement levels are actually stagnant. This poses the question, are loyalty programs right for every brand? How do brands choose the right strategy for customer engagement and the overall integration of the loyalty program within the brand?

Franklin, Tenn. – The dollar value of transactions performed at self-service kiosks in North America surpassed $822 billion in 2012 and should reach more than $1 trillion by the end of 2014. Self-service kiosks are currently used in more than 100,000 checkout lanes at North American retailers.