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Consumer Analytics

  • Target’s Missoni ‘Mayhem’

    The fashion blogosphere have been overrun with complaints about how Target botched the launch of its latest and exclusive limited-time collection, Missoni for Target. And shoppers across the nation have taken to Facebook, Twitter and other sites to share their frustrations. The folks who seem to be the most put-out are those that ordered goods online. After experiencing long delays and going through any number of hurdles before they were even able to place an order, many are now being told that their orders will be delayed or, even worse, cancelled.

  • Report: Borders intellectual property sale delayed by privacy questions

    New York City -- A late Thursday report by Bloomberg revealed that Border Group’s planned sale of its intellectual property to Barnes & Noble was delayed due to questions regarding customer privacy.

    U.S. Bankruptcy Judge Martin Glenn, Manhattan, asked that privacy rights for 48 million customers be clarified. He adjourned the Thursday sale-approval hearing in order to explore a privacy expert’s claims that how Barnes & Noble used the acquired rights could violate customer privacy.

  • Aeropostale site goes global

    NEW YORK — Teen retailer Aeropostale announced that it is expanded its reach to international consumers. Through a partnership with FiftyOne Global Ecommerce, consumers in more than 90 countries worldwide can now purchase directly from Aeropostale.com.

     

  • ShopperTrak: Holiday sales expected to be up, but foot traffic will drop

    CHICAGO — In the wake of several surveys projecting how shoppers will spend this holiday season, the latest study from ShopperTrak expects national retail sales to increase 3% during November and December, while foot traffic will drop 2.2%.

    ShopperTrak said its 3% holiday sales increase prediction follows 19 consecutive months of year-over-year U.S. retail sales growth, adding that the expected increase is moderate when compared with the 2010 holiday season's 4.1% sales increase over 2009.

  • Alliance Data signs new agreement with Marathon Petroleum Corp.

    Dallas -- Alliance Data Systems Corp., a provider of loyalty and marketing solutions derived from transaction-rich data, announced it has signed a new long-term agreement to provide private label and co-branded credit-card services for Marathon Petroleum Corp., Findlay, Ohio.

  • SRS Real Estate announces new hire

    Dallas -- SRS Real Estate Partners said it has hired Andrew Cornwell as a research analyst in the Austin/San Antonio office.

    Prior to this role, Cornwell was an intern for SRS where he focused on research while working closely with the investment sales team.

  • ShopperTrak predicts 3% increase in holiday sales

    Chicago -- Retail sales will rise 3% percent during November and December compared to the year-ago period, but foot traffic will decrease 2.2%, according to ShopperTrak.

    ShopperTrak's holiday sales increase prediction follows 19 consecutive months of year-over-year U.S. retail sales growth. The expected increase is moderate compared with the 2010 holiday season's 4.1% sales increase over 2009.

  • Survey: Most consumers concerned about online fraud

    Los Altos, Calif. -- A survey released Tuesday by ThreatMetrix and The Ponemon Institute found that the majority of consumers have real concerns about online fraud.

    According to the study “Mobile Payments & Online Shopping Survey of U.S. Consumers,”  one-third of consumers intend to purchase more online than in-store this holiday shopping season, and three in four have either some or serious concerns about online fraud.

  • eBay launches virtual outlet mall

    San Jose, Calif. -- Online auctioneer eBay said Monday it has launched a virtual outlet mall in the United States it is calling Fashion Outlet.

    The virtual mall will allow users to access discounted apparel and accessories across brands and retailer banners. Featured brands and banners include BCBG, Neiman Marcus, Brooks Brothers, Last Call and Timberland.

    According to eBay’s head of global fashion Miriam Lahage, the company is leveraging the burgeoning popularity of the outlet category as the fastest-growing retail channel.

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