Consumer Analytics

Arlington, Va. -- The dominance of the mobile channel is illustrated in a new survey from the Consumer Electronics Association (CEA), which reveals that two-thirds (64%) of U.S. households now own smartphones, surpassing ownership of basic cell phones 51%) for the first time, according to a new study.

By Sunil Mirani, CEO, Ugam

Smart retailers can succeed in a tight real estate market with limited capital

Even as the economy continues on a path of slow improvement, brick-and-mortar retailers still find themselves in a real estate market with few vacancies and even fewer new malls under construction. In addition, corporate management remains reluctant to expend any more capital than it feels is absolutely necessary to meet immediate needs.

San Diego - Shari's Berries, a national gifting brand that delivers strawberries and sweets, is launching Shari's Berries App for iPhone and iPod touch. The Shari's Berries App allows smartphone-based orders for delivery as early as the next day.

Designed by its subsidiary Sincerely, the Shari's Berries App features a simplified shopping experience and quick checkouts. It also reminds users of birthdays and holidays based on an algorithm that incorporates data from their Facebook network and device contacts.

Mobile has been dominating digital conversation for several years now which is why new research regarding smart phones from the Consumer Electronics Association (CEA) was suprising.

Who would argue that mobile has not been an absolutely transformative platform for retail? Communicating with consumers on a nearly 24/7 basis on a computing platform they embrace throughout their lifestyle has transformed retail marketing. E-commerce is a long ago metaphor, replaced almost entirely by m-commerce as smartphones and their larger cousin tablets overwhelm the old PC experience.

Lenexa, Kan. – Four-in-10 (42%) college students around the country would "probably not" or "definitely not" make more mobile payments if they were widely available. A survey sponsored by Balance Innovations showed that another 42% reported they would use their mobile phone "somewhat more, depending on the retailer or purchase," and only 16% of those surveyed said they absolutely would use mobile payments "all the time."
 
Additional insights from the survey include:
 

St. Petersburg, Fla. - Net income declined at HSN Inc. during the first quarter of fiscal 2014 even as sales slightly improved compared to the same period a year earlier. Net income dropped 23% to $24.18 million from $31.54 million.

Net sales climbed 1% to $772.42 million from $772.65 million. A slight decline in average price point, as well as a higher tax rate and increased cost of sales, helped push HSN’s net income down. Mindy Grossman, CEO of HSN, also cited severe weather as a negative financial factor in the quarter.

By Jason Fredrickson, Guidance Software

The recent cyber attacks on Target, Neiman Marcus and Michaels Stores had an immediate and profound impact on sales, as well as a widespread and ongoing ripple effect on consumer confidence in the safety of credit-card information at point-of-sale (POS) terminals.

In an era of Big Data, retailers are finding new ways to leverage that information to improve processes and consumer engagement. However, there’s one area where Big Data can have a big impact that companies in the retail space may be missing: real estate.

Mark Ledbetter, global VP retail strategy for SAP, recently spoke with Chain Store Age about the promise of Big Data for retail real estate, and how retailers can best take advantage of it.

Where does retail real estate data originate?