Consumer Analytics

The theme of constant security vigilance also applies to the EMV chip-based card payment standard. Retailers are not the only ones that have been scrambling to adapt to EMV since the October 2015 mandate.

“The chase is on,” said Brian Engle, executive director of the Retail Cyber Intelligence Sharing Center (R-CISC). “The introduction of EMV-compliant chip technology is driving fraudsters online.”

Toys“R”Us is adding some communications expertise from Best Buy as the toy retailer announced it has named a new executive vice president.

The retailer said Amy von Walter will join the company as Executive Vice President, Global Communications and Public Relations, effective March 14. She will report directly to Chairman and CEO Dave Brandon.

Even when security technology vendors and users are unaware of a vulnerability, cybercriminals may already be well aware and taking advantage.

It wasn’t all that long ago that the industry was embroiled in the “bricks versus clicks” debate. On one side were the traditionalists, who were sure that online shopping would never really catch on (much less ever occur on a phone). On the other side were the true believers, who had stores going the way of the dinosaur in no time flat.

Dick's Sporting Goods is launching an emotional omnichannel campaign as part of its sponsorship of Team USA.

The TV and digital effort tells the story of everyday sacrifices made by Olympic/Paralympic-hopeful athletes, and it prominently features five Team USA Contenders who are currently employed in Dick's stores nationwide.

Online specialty luggage retailer eBags Inc. has restructured its senior leadership ranks with several new hires and the promotion of long-time executives.

Scott Erdman has been named chief merchandising officer and Krista Paul is joining as VP of content innovation. eBags also appointed Mike Frazzini CTO and Chris Seahorn VP of marketing.

Personal information of some Walmart online pharmacy customers reportedly may have been visible online during a four-day period in February 2016.

According to Reuters, a coding mistake may have exposed basic information such as name, address, date of birth, and prescription history of fewer than 5,000 consumers. The error potentially allowed online Walmart pharmacy customers to view each other’s data if they were logged into their accounts at the same time. Social security numbers and full payment card or health insurance information were not visible.