Consumer Analytics

Retailers need to innovate to get the most out of data analytics

There is more data filtering through retail enterprises than ever before. But while most retailers have data collection down to a science, they still need to learn how to extract value from this information.

eBay is making it easier for mobile shoppers to browse its massive product catalog.    The online merchant is adding two new solutions that rely on pictures instead of words to help customers search its online offering of 1.1 billion items. The tools, which are supported by artificial intelligence and machine learning, will help mobile shoppers pinpoint — and purchase — merchandise faster.   

A specialty retailer continues to expand its breadth.   See’s Candies plans to open nearly a dozen new or relocated stores by the end of 2017. All new locations will set up shop in California.    The new stores will be located in San Jose, Castro Valley, Manhattan Beach, Paso Robles, Laguna Hills, Glendale and Calabasas. The new locations come on the heels of new shops that have previously opened or moved this year into new or larger locations in Escondido, Windsor and Pleasant Hill, California.

Consumers across the globe agree that volume of criminals trying to steal their credit and debit card data is increasing — and retailers aren’t equipped to fight back.   This was according to “Consumer Payment Card Data Security Perceptions, from Transaction Network Services (TNS). The study interviewed 1,037 U.S. adults, 1,002 Australian adults, and 1,010 U.K. adults between May 4-May 8.  

One investor wants Barnes & Noble to embark on a new chapter — with a new owner.   Activist investor Sandell Asset Management issued a letter to Barnes & Noble’s board of directors on Tuesday, urging the company to sell itself. The firm believes a sale would not only improve the value of the brand, but protect itself against a volatile marketplace that continues to take a toll on sales.   

Sephora continues to experiment with store formats, and this time it's going smaller.  

Prime Day 2017 was Amazon’s biggest event yet. But the shopping marathon took a significant toll on brick-and-mortar traffic.   

Subway is more accurately planning new locations.   The fast-causal restaurant chain is partnering with location intelligence provider SiteZues, to augment its development strategy. The company’s data-driven solution will combine advanced geospatial technology and visualization with Subway’s market data. The result will be more thorough and accurate insights — the foundation Subway needs to plan and expand its market growth.