Six digital trends to stay on top ofMobile ad spending, smart speaker adoption, and augmented reality are among six digital trends on a watch list compiled by eMarketer. CX: the ultimate competitive advantage Analysis: How Nordstrom bucks department store gloom Nordstrom has bucked the gloom associated with other department stores and has posted a strong set of second quarter numbers. Consumer sentiment slides to 11-month low Consumer sentiment dipped in August amid concern about rising prices. Marks & Spencer creates an AI-based call center A British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks. Tailored Brands names new chief digital officer as it bolsters tech leadership team Tailored Brands has appointed two new leaders who will focus on applying data to business strategies. Amazon reportedly considering U.K.-based insurance comparison site An online giant is eyeing an opportunity that could push it deeper into the healthcare segment— but not in the United States. C-store chain reaps rewards from loyalty program Yesway’s loyalty program is driving nearly half of its members from the gas pump into its convenience store. CSA Exclusive: BabyList carves unique niche BabyList is not your traditional baby registry—not by a longshot. H&M launches new online site with visual search H&M on Monday unveiled a new e-commerce site and mobile app for U.S. shoppers. First Previous 268 269 270 271 272 Next Last
