Consumer Analytics

Nearly three-quarters of U.S. consumers are embracing the omnichannel shopping journey.

Retailers are seeing increased interest from job seekers looking for full-time positions.

App privacy is very important to consumers, which is having an impact on how frequently they make purchases on the TikTok Shop.

Inconsistent experiences at quick-service restaurant (QSR) chains are a turn-off for consumers, making it less likely for them to return.

Gopuff is launching a new platform to allow brands to fulfill e-commerce orders on their own websites.

Online grocery sales in March remained flat compared to last year, with total sales reaching $8 billion.

The low-cost chains are both thriving, although with different demographics, as consumers look to save on groceries.

Members of the revamped PetSmart loyalty offering with tattoos they regret have a special limited-time benefit.

An error by an outside vendor reportedly let a hacker gain unauthorized access to some personal data of roughly 10,000 employees of The Home Depot.

An online giant and a direct-to-consumer sustainable footwear brand are meeting consumers’ expectations the most when it comes to innovation.