Consumer Analytics

Costco Wholesale Corp. benefited from a big increase in online demand in March as its sales rose amid the COVID-19 pandemic.

Shopping habits are changing as a result of the continuing COVID-19 outbreak, not necessarily to retailers’ benefit.

Despite the COVID-19 crisis, Americans consumers are still relatively optimistic but changes in purchasing behavior and spending are becoming more apparent. 

A specialty lighting retailer is temporarily shuttering stores as the COVID-19 pandemic continues.

Ibotta is partnering with a digital promotion platform to enhance its campaigns with social influencer content.

BJ’s Wholesale Club is integrating its membership, marketing and analytics groups under one executive.

A regional Midwestern grocer is ensuring at-risk consumers has expanded its reserved shopping times from its physical stores to its online delivery service.

Amazon Web Services (AWS) is applying artificial intelligence to help users discover the root cause of security incidents.

It has only been a few weeks, but the COVID-19 pandemic is already making many consumers more likely to shop online.

Pinterest is moving forward with its verified merchant program and making it easier for retailers to promote products.