Consumer Analytics

Even as temporary store closures due to the pandemic cut down on total retail theft incidents and losses, thieves stole more per incident. 

The world’s largest convenience retailer is advancing digital transformation in Japan with a new data analysis platform built on Google Cloud.

PREIT CEO Joe Coradino has a “winner-take-all” theory that lesser malls will close in most markets and better malls will capture their customers and flourish.

Most consumers will maintain or increase their online usage even as in-person shopping resumes, but won’t be patient about it.

Amazon has introduced its newest contactless payment method to shoppers in America’s most populated city.

Best Buy and Whole Foods Market were the big winners in Ipsos’ Health and Safety Best Brand Awards.

Americans are once again buying on impulse — mostly in bed via smartphones.

1-800-Flowers has migrated its enterprise operations to a microservices model based on the Google Cloud platform.

An online deals platform seeks to provide a more personalized customer experience that builds inventory awareness and drives engagement.

A leading retailer of personalized gifts is preventing its online customers from being lured away to competitors’ sites.