Consumer Analytics

Restaurant visits are up 41% this year, says traffic data company
On the 60th day of 2021, restaurant visits were13% higher than they were on Jan. 1. On the 90th day, they were up 33%. And on the 135th day of the year, May 16, they were up 41% from New Year’s Day.
Florida grocer optimizes merchandising with AI
America’s largest independently-owned Hispanic supermarket chain is applying automation and AI to a broad range of merchandising workflows.

Online grocery sales continue soaring year-over-year in April

Although the U.S. online grocery market contracted month-over-month in April 2021, it still showed significant growth from the prior year.
Quick-service chains move visits with mobile marketing

The Famous Dave’s and Granite City Food & Brewery quick-service restaurant banners are bringing in customers and dollars via text messaging.
As seen on TV – targeted ads for Walgreens customers

Walgreens is further opening its customer base to targeted ads from suppliers, beyond digital and programmatic into TV.
Macy’s surprises with Q1 profit, beat estimates

Macy’s outperformed expectations across all three of its brands — Macy’s, Bloomingdale’s and Bluemercury — and swung to a profit in the first quarter as shoppers returned to its stores.
Exclusive Q&A: Having a conversation with customers – via AI

Chain Store Age recently spoke with Dakshi Agrawal, IBM fellow and chief architect for AI, IBM, about how “conversational AI” is changing the way retailers engage customers.
Petco shoppers receive targeted digital ads

Petco Health and Wellness Co. is enabling its vendors to sponsor products and display ads across its desktop and mobile commerce platforms.
Verizon: Stolen credentials are a retail hacker’s best friend

Stolen credentials play a major role in retail data breaches, according to the 2021 Verizon Data Breach Investigations Report.
Survey: Brick-and-mortar grocery shoppers prefer Walmart

One area where Walmart is far ahead of Amazon is its popularity as a brick-and-mortar destination for grocery purchases.
Winn-Dixie parent gamifies rewards personalization

Southeastern Grocers Inc. is expanding its targeted marketing initiative with personalized offers delivered in a game-like challenge.
Survey: Digital fraud grows along with e-commerce

Shoppers are not the only ones doing more business online since the outbreak of COVID-19.

Restaurant visits are up 41% this year, says traffic data company

Florida grocer optimizes merchandising with AI

Online grocery sales continue soaring year-over-year in April

Quick-service chains move visits with mobile marketing

As seen on TV – targeted ads for Walgreens customers

Macy’s surprises with Q1 profit, beat estimates

Exclusive Q&A: Having a conversation with customers – via AI

Petco shoppers receive targeted digital ads

Verizon: Stolen credentials are a retail hacker’s best friend

Survey: Brick-and-mortar grocery shoppers prefer Walmart

Winn-Dixie parent gamifies rewards personalization

Survey: Digital fraud grows along with e-commerce