Business Intelligence (BI)

Winston-Salem, N.C. — Family Dollar Stores has found itself a way to better understand how customers respond to its in-store displays and promotions, and how they can be improved to generate more sales. The discount retailer has engaged RockTenn, manufacturer of consumer packaging solutions and BVI Networks, a provider of real-time in-store monitoring, to open the first large format "ShopperGauge" branded retail learning lab at Family Dollar Stores.

MINNEAPOLIS — Earnings and comparable-store sales slipped at Best Buy, where the retailer suffered slower sales in key departments and a slowdown in consumer spending. Best Buy  has reported net earnings of $177 million, or 47 cents per diluted share, for its fiscal second quarter ended Aug. 27, compared with $254 million, or 60 cents per diluted share, for the prior-year period.

Andover, Minn. -- Twin Cities grocery/fuel chain Bill’s Superette said Tuesday it has launched store management solutions from LOC Software.

The new system, which was fully rolled out with the support of reseller North Country Business Products in the spring of this year, is helping the retailer improve the management of all store-level and headquarters-level activities such as POS transactions, POS/keyboard maintenance, labor scheduling, in-store promotions, complete price book maintenance and the company’s loyalty program.

Washington, D.C. -- Applied Predictive Technologies said Tuesday that family restaurant chain Denny’s Corp. has licensed APT's Test & Learn Management System.  

Denny’s will use APT’s solution to test strategic and tactical initiatives across its 1,670 restaurants.

By Jonathan Cobb, [email protected]

Miami -- Ryder System announced that it and Staples have agreed to add 10 heavy-duty compressed natural gas (CNG) tractors to Ryder’s dedicated fleet servicing Staples. The tractors -- the first of their kind used in Staples’ third party dedicated operations -- will replace ten diesel tractors currently used by Ryder for Staples, and have been made available through Ryder’s natural gas vehicle project agreement with the San Bernardino Associated Governments in Southern California.

DALLAS — Zale Corp. announced that Brad Furry has been named SVP, CIO. Furry will have responsibility for all information technology strategy and operations functions throughout the company. He will report to Matt Appel, chief administrative officer and CFO.

“We are pleased to welcome Brad to the Zale team. Brad has a demonstrated track record of leveraging information technology in a retail environment,” said Matt Appel. “I am confident he will elevate the impact of technology on our efforts to return the company to profitability.”

New York City -- In the wake of the power outages caused by Hurricane Irene and other powerful summer storms, Price Chopper is reviewing its back–up plan and considering buying bigger generators, according to The Business Review.

To read the article, go to bizjournals.com/albany/morning_call/2011/09/more-bigger-generators-may-be-in.html
 

CITY OF INDUSTRY, Calif. — Hot Topic has announced that two new executives have joined the company, Don Hendricks as CIO and Jeff Allison as SVP planning and allocation.

Hendricks will lead all information technology for Hot Topic Inc. Prior to joining Hot Topic, Hendricks was the CIO at Gymboree Corp. where he led many successful major systems implementations. In addition to his IT responsibilities, Hendricks was also responsible for distribution and logistics.

San Mateo, Calif. -- DemandTec said Wednesday that The Great Atlantic & Pacific Tea Co. has selected DemandTec’s Deal Management software service on the network.