Amazon enhances cloud contact center solution with generative AIAmazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. Speedy Stop taps NCR Voyix for digital upgradesTexas convenience chain Speedy Stop is modernizing its in-store technology. Gift cards to dominate holiday budgets Gift cards continue to rise in popularity as a holiday gift option. Home Depot provides intelligence tool for media network advertisers Participants in The Home Depot’s Orange Apron Media retail media network have access to increased data and self-service capabilities. Walmart expands, renames Luminate data platform Walmart Luminate will soon be known by a new name as it launches additional features and enters more global markets. Amazon mobilizes resources, technology in response to Hurricane Helene Amazon’s efforts to aid communities affected by Hurricane Helene include providing supplies, rescue and relief efforts, and AI analysis. Sally Beauty optimizes IT operations with AI-based automation Sally Beauty Holdings Inc. is transforming its enterprise with the help of a third-party artificial intelligence service provider. Study: Smart buildings make good business sense Investments in smart buildings are essential for companies aiming to enhance sustainability, security and save money. Report: 90% of e-commerce platform changes lead to success The vast majority of businesses who migrated to a new e-commerce platform experienced sales and revenue improvements, according to a new survey. Klarna adds personalization, chatbot to generative AI assistant Klarna isn’t standing pat with the functionality of its AI customer assistant. Amazon expands AI capabilities for third-party sellers Amazon is providing a wide range of new AI-based solutions that will assist sellers participating in its online marketplace perform tasks across the enterprise. Amazon unveils personal AI assistant for its third-party sellers Amazon continues to dive deeper into generative AI. First Previous 1 2 3 4 5 Next Last