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Business Intelligence (BI)

  • Study: Retailers gaining cybersecurity confidence

    More retailers are suffering data breaches, but the industry is also feeling an increased level of capability to deal with them.

    According to a new study of more than 200 IT professionals from security technology provider Tripwire Inc., 33% of retailers say they have experienced a breach where intruders stole or gained access to personally identifiable information, This is more than double the 14% who had experienced this type of breach in 2014.

  • Eatery plans to open 80 locations in five years

    East Coast Wings & Grill’s ambitious growth plans are poised to benefit from a data-driven approach to site selection made possible by the Buxton Analytics Platform.

    The casual dining chain currently has 31 locations and has signed agreements to add 80 new restaurants across the country within the next five years. To ensure those restaurants are in the optimal locations, East Coast Wings & Grill partnered with customer analytics firm Buxton.

  • Wing concept taking flight with Buxton site solution

    East Coast Wings & Grill’s ambitious growth plans are poised to benefit from a data-driven approach to site selection made possible by the Buxton Analytics Platform.

    The casual dining chain currently has 31 locations and has signed agreements to add 80 new restaurants across the country within the next five years. To ensure those restaurants are in the optimal locations, East Coast Wings & Grill partnered with customer analytics firm Buxton.

  • IDC: Walmart takes the lead in another area

    The word “big” is often associated with Walmart, and that adjective also applies to the discount retailer’s IT spending.

    According to data from IDC, Walmart Stores Inc. spent more on IT than any other company globally in 2015, to the tune of more than $10.5 billion. No other retailer, not fellow large tech-focused organization Amazon.com, cracked the top 10 list.

  • Staples honored by EPA for sustained energy excellence; overall 30% reduction

    The U.S. Environmental Protection Agency has recognized Staples with a 2016 Energy Star Partner of the Year — Sustained Excellence Award for its continued leadership in protecting the environment through superior energy efficiency achievements.

    Staples, an Energy Star partner since 1992, is being honored for the energy efficient achievements of the certification of 612 total buildings, and recertification of 33 buildings in 2015.

  • Getting Personal with Artificial Intelligence

    Whether you're in-store or online, the benefits of a personalized customer experience are undeniable. We want salespeople who can help us find exactly what we're looking for as quickly as possible; we return to lunch spots where all we have to ask for is "the usual." For e-tailers, personalization has traditionally relied upon recommendation engines, algorithms that look to match prior consumer clicks and purchases with like-minded cohorts. And personalization is indeed effective for those e-commerce sites.

  • Party retailer celebrates unified commerce capability

    Shindigz specializes in selling party supplies across mobile, desktop and mobile app channels, and is inviting digital commerce provider Mozu to make the festivities more manageable.

  • Study: Data thieves follow common patterns

    A look at cybercrime, data breach and security threat trends from 2015 demonstrates that criminals are indeed creatures of habit.

    According to the Trustwave 2016 Global Security Report, which analyzes results of Trustwave security investigations during 2015, retail was the most targeted industry for data breaches. Twenty-three percent of Trustwave data breach investigations involved retailers. North America was the most popular geographic location for cyberattacks, with 35% of all Trustwave investigations occurring on the continent.

  • HBC promotes former Saks exec to run new PR department

    Andrew Blecher, SVP of public relations at Hudson’s Bay Company

  • Retailers rank supply chain challenges

    One key area of the supply chain is an area of concern for almost three-quarters of North American retailers.
     

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