Business Intelligence (BI)

The technology department at Nordstrom continues getting smaller.

According to Geekwire, Nordstrom has laid off 120 IT employees. The cuts follow 10 technology staff reductions the retailer made at the beginning of March. All the layoffs have been part of an organizational restructuring and leveling of IT spending.

Everyone knows detecting fraudulent e-commerce activity is crucial, but how do you know when something is up?

Fraud detection provider Simility aggregated patterns across 500,000 browser-based devices throughout January 2016. Analysts looked for patterns in the 10,000 (or 2%) of those devices that were in the hands of fraudsters and contrasted those with the other 98% of devices in the hands of good or “organic” users.

Simility discovered seven anomalies that were leading indicators of fraud:

Omnichannel retailing — or as it is increasingly known, “retailing” — is complex and can increase costs for retailers. Here are a few ways retailers can improve store-level fulfillment to increase both profits and customer service.
 

San Antonio-based fast fashion retailer A’Gaci is all about staying current with trends.

Not only does A’Gaci maintain a close eye on what its customer base of 18-to-24-year-old women is wearing, but also on trends in-store performance. Operating 65 stores in 10 states and Puerto Rico with plans to add 20 more U.S. locations in the next year, A’Gaci needs a current view of what’s happening in its brick-and-mortar space.

There is an endless variety of ways hackers can attempt to gain access to retailers’ networks, but a few are particularly common.

In a new study, “Data Breach Digest,” Verizon identifies 18 different data breach scenarios drawn from analyzing more than 1,200 global cases investigated by the Verizon Risk Team in the past three years.

“There is a lot more commonality than most people realize,” said Chris Novak, director of investigative response, Verizon Enterprise Solutions.

The CEO of 1-800-Flowers.com is stepping down, but leadership of the 40-year-old company is staying in the family.

The company announced that effective June 30, Jim McCann, founder, chairman and CEO, will transition to the position of executive chairman and Chris McCann, president and Jim McCann's brother, will become CEO. The company says the announcement coincides with the 40th anniversary of the company’s founding and is an integral part of its long-term succession plan.

Omnichannel retailing — or as it is increasingly known, “retailing” — is complex and can increase costs for retailers. Here are a few ways retailers can improve store-level fulfillment to increase both profits and customer service.

Checkers Drive-In Restaurants is employing a high-tech solution to help it expand throughout the United States.

The fast-casual chain has partnered with Buxton to identify growth opportunities for Checkers & Rally's restaurants. The company, which operates and franchises both Checkers and Rally's restaurants, currently has more than 800 locations nationwide.

Knowing when things are right is important, but knowing when things are wrong may be even more vital.

Specialty storage retailer The Container Store not only helps customers organize their lives on the front end, but is also getting more organized on the back end.

The Container Store, headquartered in Coppell, Texas with 79 stores, has completed the implementation of PlumSlice's Select application to streamline its product selection and procurement process.