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Artificial Intelligence

  • Revolve connects data analysis points

    Redwood City, Calif. -- Online fashion retailer Revolve is leveraging the eCommera Dynamic Action solution to perform daily analysis of a broad set of data points. By analyzing disparate information ranging from search and affiliate data to merchandising and shipping data on a unified basis, Revolve seeks to improve its business decision-making.

  • Retail 2020: Seven Trends Impacting Brick & Mortar Retailers

    By Scott Welty, [email protected]

    The retail industry is in the midst of a massive transformation driven by consumers’ adoption of digital technologies. By 2020, the retail landscape will have fundamentally changed how every retailer will go to market. No segment of retail will be more impacted than the brick-and-mortar store.

    Here are seven trends that brick-and-mortar retailers should consider to build a winning strategy:

  • Green Landmark

    H-E-B has registered its new store in Austin for LEED certification and Austin Energy Green Building certification. Apart from using a propane refrigeration system, the store includes a number of other green “firsts” for H-E-B, including the use of 100% LED lighting, radiant floor cooling, a chilled water system that supports the store refrigeration and HVAC systems, chilled sails/beams for cooling, a wood building frame and roof deck, a ceramic-based roof coating and extensive use of photovoltaic panels.

  • Staffing Up For The Holidays

    Retailers tapping into technology to maximize in-store labor during the busiest season

    Let the games begin.

    Retailers are gearing up for the Super Bowl of the holiday-selling season, when stores generate up to 40% of their annual sales and boost their staffs in light of the heightened shopping spree.

    As technology reshapes the retail landscape at a dizzying pace, it’s also advancing the art and science of aligning sales and traffic patterns with in-store labor — particularly crucial during the make-or-break winter selling period.

  • Sears names winner in app developer challenge

    Hoffman Estates, Ill. -- “The Chore Score,” an app that allows parents to create chore lists for their kids with rewards that can be redeemed at Sears stores or Sears.com, won the recent Sears Startup & Developer Challenge. The contest, held for three days, featured more than 150 participants using the Sears development API to create apps that would strengthen the experience of the Sears Shop Your Way membership program.

  • Social Media

    Tools for engaging with holiday shoppers on the most popular social platforms

    Social media platforms offer retailers a chance for direct engagement with consumers as well as access to highly personalized data, all in real or near-real time. During the holiday season, with its intensified levels of competition and customer distraction, having the type of direct promotional connection with customers that social media can offer is more crucial than ever.

  • Many Happy Returns

    MANY HAPPY RETURNS

    It's no secret that the volume of returned items goes up dramatically during the holidays, and providing a streamlined returns mechanism that effectively guards against fraud is a big and often overlooked part of the in-store holiday experience. Here are two solutions that take a slightly different approach to helping retailers deliver a returns process that rewards good customers, while detecting those with less savory motives.

  • Experience Counts

    In retail, as in life, experience is everything. Whether it’s online, on a smartphone or in the store, it really doesn’t make a difference. A bad experience will turn off customers, while a good one will build brand advocates. It’s always been like that, of course. But today’s technology-enabled shoppers have changed the rules of the game by upping the stakes considerably.

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