Artificial Intelligence

Atlanta -- 400-store French apparel retailer Kiabi has selected Predictix to implement a unified suite of merchandising and supply chain optimization solutions.

Predictix, which harnesses predictive and prescriptive analytics, and the unlimited computing power of the cloud to bring insights into consumer demand, will allow Kiabi to discover a deeper, richer understanding of what drives consumer demand and reach a new level of customer intimacy.

New York -- The digital consumer has come of age, and a new survey by Cisco revealed that retail consumers in the U.S. prefer Internet of Everything (IoE) enabled retail experiences.
 

As uncertainty continues to swirl around Bitcoin and its role in the future of payments, Overstock.com is rushing full-speed ahead in embracing the digital currency.

The online retailer has installed a Bitcoin ATM at its corporate headquarters in Salt Lake City. The ATM is accessible 24 hours a day and allows the public to convert U.S. dollars to Bitcoin, and Bitcoin to U.S. dollars.

To simplify retailers’ IT environments while helping them deliver the commerce anywhere experience consumers expect, Oracle unveiled enhancements to its retail portfolio with the launch of Oracle Retail Release14.1. This release builds on Oracle’s strategy for the combination of Oracle and MICROS, as well as its retail offerings in the cloud.

Another January, another NRF “Big Show” in New York. The annual meeting officially kicks off on Sunday. Here’s my early take on what to expect from exhibitors at the show:

1. More Cooperation With Retailers

New York - Kurt Salmon, Tyco Retail Solutions, and Mobispoke are partnering to enable retailers to provide a more cutting-edge store experience that includes interactive mannequins, fixtures and fitting rooms, as well as connected employees. The alliance is anchored by an interactive demonstration lab at Tyco’s Retail Experience Center.  

This is the age of the empowered consumer. Energized by the rapidly accelerating global growth of mobile devices, shoppers now have immediate access to data on products, prices and competitive services. In addition to shifting the balance of power away from retailers and manufacturers, the spread of information and the growth of technologically sophisticated pure-play retailers have contributed to rapidly rising expectations about just how personalized and participatory the shopping experience can be.

Dallas – “Table commerce” (or perhaps “t-commerce”) is not a widely recognized channel of customer engagement, but The Neiman Marcus Group just may change that. Neiman Marcus is piloting three interactive tables from T1Visions in its Austin, Chicago, and Topanga, California, locations.