Artificial Intelligence

By Kevin Hart, Tekserve

West Chester, Pa. -- QVC announced that its wholly owned subsidiary, California Voices, has signed a definitive agreement to acquire Oodle, a social commerce leader that runs the Oodle Marketplace application on Facebook. The acquisition is expected to close by Dec. 31.

SmartWatch is the name of a new risk-monitoring tool LexisNexis created to help supply chain management professionals keep tabs on potentially disruptive events.

Armonk, N.Y. -- IBM announced Tuesday the closing of its acquisition of Kenexa, a provider of recruiting and talent management solutions, for approximately $1.3 billion.

IBM said that Kenexa complements its strategy of bringing relevant data and expertise into the hands of business leaders within every functional department, from sales and marketing to product development and human resources.

New York -- The sales figures are in for Black Friday and Cyber Monday, but the numbers don’t tell the whole story. Using a sophisticated social media analytics platform, SAP tracked consumer sentiment on these critical shopping days via Facebook, Twitter and 165 million other sites across the social web to identify patterns and uncover revealing shopper insights.

View SAP’s sentiment-tracking infographic here.

Where did the idea for the Black Friday and Cyber Monday Consumer Face-Off originate?

NEW YORK — On Wednesday, Nov. 28, Chainstoreage.com will unveil an exclusive and revealing look at how shoppers felt — what turned them on and off — on two of the busiest and most critical retail days of the year: Black Friday and Cyber Monday. The Holiday Shopper Sentiment Report: Black Friday and Cyber Monday Consumer Face-Off by SAP will explore real-time trends and insights that will inform the next generation of retail.

Build-A-Bear Workshop has gone high-tech. The company has unveiled a new store environment that combines its signature hands-on bear-making experience with innovative digital technology designed to appeal to today’s tech-savvy kids.

Heating and air-conditioning systems are major targets for reducing energy use in retail stores. It’s easy to see why: Together, heating and cooling systems consume approximately 38% of the energy used in such facilities (according to the Environmental Protection Agency’s Energy Star program).

Loyalty programs may be commonplace across the retail industry, but few are capable of rewarding members on a personal level. Société de transport de Montréal (STM) may not be a retailer, but retail chains can learn a valuable lesson from how the transportation company rewards individual consumers for their loyalty.