Artificial Intelligence

By Kent Smith, Galleria RTS   Well-stocked shelves and falling sales is a dilemma faced by many retailers today. New technology advancements such as mobile discount apps are the latest threat to grocery retail sales. Many people simply complete their grocery shopping from the convenience of their own home.    

 

By Paul Rauker

 

Eversight, the provider of cloud-based software has partnered with Periscope, a McKinsey Solution, to bring promotion “Offer Innovation” to the retailers and consumer goods manufacturers in the U.S. and abroad.

Through this partnership, Periscope and Eversight will deliver a comprehensive set of software and service solutions which enable companies to innovate in-store promotions by digitally testing unique offers with real shoppers. 

Bedford, Mass. -- Almost 50% of consumers have fallen victim to at least one data breach and 45% say they are not confident they know all instances of when their personal information has been leaked. However, according to a survey conducted by RSA, the security division of EMC, in conjunction with the Ponemon Institute of more than 1,000 U.S. consumers, in many cases behaviors toward security have not changed.  

Mobile technology is increasingly being used in all areas of the enterprise to create a truly seamless customer experience that starts in the back office and extends across all touchpoints. Samuel Mueller, CEO of Scandit, developer of a software-based barcode scanning solution and suite of mobile apps, recently discussed with Chain Store Age how mobile solutions are affecting every part of the retail enterprise.

The pre-owned luxury goods auction platform Worthy.com has added new functionality to its live auction experience for sellers.

For the first time ever, sellers auctioning their luxury watches and jewelry online can watch their auction as it unfolds, while having access to the high-definition photos and professional description of the item being auctioned, according to Worthy.

San Francisco –- New Seasons Market (NSM) is deploying the new Index online commerce personalization solution at its stores to deliver end-to-end security and personalized customer experiences. The collaboration with Index provides NSM with a real-time understanding of customer behavior while helping to deliver relevant product recommendations and shopping experiences that savvy consumers now expect both online and offline.

It has been fascinating to watch the back and forth in recent weeks as competing systems for mobile payment have suddenly been grabbing headlines and jockeying for space in the public consciousness.