Artificial Intelligence

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

Small Screen, Big Challenge/Opportunity

Purchase, N.Y. - MasterCard will acquire cloud-based analytics provider Applied Predictive Technologies (APT) for $600 million.

APT’s Test & Learn platform enables users to apply analytics to design, measure and calibrate marketing, merchandising, operations and capital initiatives.

Chain Store Age recently had the chance to speak with noted consumer trend expert Faith Popcorn, founder and CEO of marketing consulting firm Faith Popcorn’s BrainReserve, about steps McDonald’s can take to reverse its struggling fortunes. Popcorn’s insights come on the heels of McDonald’s reporting a 33% year-over-year drop in profits for first quarter 2015.

Bigger Isn’t Always Better
According to Popcorn, McDonald’s vast size is not necessarily an asset anymore.

Glen Allen, Va. – Imagine being not only smart, but a billionaire as well. Smart mirrors are in this enviable position, according to a new study from industry analyst firm N-Tech Research.

Round Rock, Texas – Retailers experienced substantial increases in POS malware attacks and also an increase in malware traffic contained within encrypted Web protocols. According to the Dell Annual Threat Report, which leverages research from Dell’s Global Response Intelligence Defense (GRID) network and telemetry data from Dell SonicWall network traffic, the Dell SonicWall Threat Research Team created 13 POS malware signatures in 2014.

Analytics leader SAS has long promised customers “the power to know” and now a major enhancement to data visualization capabilities means retailers don’t have to be a Ph.D to do things faster and more effectively with their massive volumes of data.

Scottsdale, Ariz. – JDA Software Group Inc. is releasing new capabilities in the JDA Transportation portfolio designed to help companies make smarter, more strategic shipping and delivery decisions. By balancing internal capacities and constraints with customer promises, this enhanced functionality supports higher levels of resiliency and agility

Milan, Italy – Google Glass may not be dead, after all. According to the Wall Street Journal, global vertical eyewear retailer Luxottica Group is partnering with Google to release a new version of Google Glass in the near future.