Artificial Intelligence

Seattle  - Santa may have his elves, but Amazon.com has something better to help send holiday gifts on their way: a robot army. The online giant has deployed more than 15,000  robots in 10 next-generation fulfillment centers it has opened across the United States.  

BOSTON - Discount Tire has selected OneView Commerce to enhance the retailer’s “customer for life” brand experience in its more than 875 stores nationwide.  

Bloomingdale’s new store in Palo Alto, California, is the retailer’s most digitally sophisticated to date.

Retail maintenance work isn’t what it used to be. For one thing, it started to turn eco-friendly several years ago. The trend remains strong, and the good news is that green is finally becoming affordable, thanks to growing demand.

When it comes to facility maintenance, going green starts with the purchase of environmentally sensitive cleaning supplies, agents and equipment. The materials must be disposed of or recycled, and the tools needed may be different from traditional ones.

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.  

Apple Pay’s got nothing on this new body part-based method of conducting commerce.

The world of payments has become very dynamic in recent years which explains why a trade show called Money 20/20 in only its third year of existence is able to attract more than 7,500 attendees. Everyone from scruffy start-up types touting the virtues of bitcoin, to government regulators, well known retailers and major credit card issuers were on hand at the recent show in Las Vegas to gain insight into the rapidly evolving space.

Optimized centers provide greater flexibility

For children on a long journey, the typical refrain is, “Are we there yet?” However, for retail IT practitioners and executives, the challenge is not in waiting to get “there,” but figuring out what “there” even is. The question for the IT journey on which retailers are now traveling can be more appropriately phrased as, “Where are we going?”