How AI Boosts Holiday Sales with Customer-centric LanguageAI has had a banner year. Secure retail for strong experiences As consumers develop their Christmas wish lists, retailers are busy compiling lists of their own. Exclusive Q&A: Aaron’s Company transforms omnichannel commerce The Aaron’s Company Inc. is shifting omnichannel sales and marketing activities to a new enterprise platform. RaceTrac transforms store operations with cloud and AI rollout A regional Southeastern convenience chain is modernizing its in-store customer experience. Adopting Loyalty 2.0 Strategies in 2024 The loyalty landscape is rapidly evolving. IHL: Leading retailers have distinct IT spending plans for 2024 Retailers with the best 2023 sales growth have IT spending strategies unlike those of their lower-performing peers. Sally Beauty offers hair color consultations with experts — digitally Sally Beauty is virtually connecting customers with licensed hair professionals. Kroger rolls out autonomous trucks to aid fast delivery The Kroger Co. is moving beyond pilot stage with using driverless trucks in the “middle mile” of its fast delivery operation. BJ’s modernizes order management BJ’s Wholesale Club is moving its omnichannel inventory operations to a microservices-based order management system (OMS). Hiring Beyond the Holiday Hustle–Embracing Total Workforce Management The holiday season is already here. First Previous 56 57 58 59 60 Next Last