Artificial Intelligence

Ikea is entering new territory.   The retailer will open a store on Oct. 11, in Fishers, Indiana. It will be Swedish company’s first location in Indiana, 45th in the United States, and 408th worldwide.    The 289,000-sq.-ft. Ikea includes one of Indiana’s largest solar rooftops, as well as three electric vehicle charging stations. Ninety percent of Ikea U.S. stores have a solar presence.   

Amazon’s newest acquisition could give a boost to the company’s fashion category — including its growing private-label apparel business.    The online giant has acquired Body Labs, a 3D scanning platform that uses artificial intelligence, computer vision, and body modeling to accurately create an avatar-like image of a customer’s dimensions. The 3D platform provider announced the news on its website.  

Who are the leading women working in retail technology? Chain Store Age is accepting nominations for its annual feature recognizing female executives who are helping to transform the retail industry through technology.   The “Top 10 Women in Retail Tech” will celebrate the achievements of retail executives from all areas of technology. The winners will be profiled in a special section of the January 2018 issue of Chain Store Age, as well as in an online report on chainstoreage.com.  

The days of traditional brick-and-mortar are in serious transition. As the Internet commoditizes many store-bought products, new ways of thinking are required. Current technology represents retailers' best chance to jump the board. Technology always favors the early adopters.   Here are seven emerging techno-plays that are potential game-changers for physical retailers. Make the move now to be in a position to reap the rewards.   1. Build Smart 

Shake Shack, the burger chain founded by famed restaurateur Danny Meyer, is taking a high-tech approach to its newest site.  

Amazon is exploring its next grocery opportunity — but not in the United States.    The online giant is looking for physical store locations in France, especially Paris. French newspaper Le Monde, which first broke the story, said Amazon has approached various French supermarket operators — including Groupe Casino, Intermarche and Systeme U — about setting up distribution deals or making an acquisition in the country, according to CNBC.  

With more customer-specific information filtering into retail enterprises, brands are primed to deliver more personalized, seamless experiences. Such efforts not only drive repeat visits and purchases, but also “help retailers to differentiate themselves in the marketplace, and get closer to the customer,” said Tom Moore, industry lead of retail and hospitality at Zebra Technologies.

E-commerce holiday sales are expected to increase 18% to 21% this holiday season, reaching  $111 to $114 billion, according to the annual holiday sales forecast from Deloitte. With online growth eclipsing total holiday sales growth (expected to rise 4% to 4.5%), savvy retailers will be pulling out all the stops to step up their digital game.

Industry experts say retailers need to create an engagement strategy based on individual customer needs — along with the optimal solutions to support their efforts.