Artificial Intelligence

Accenture has signed on as the title sponsor for the Retail Cyber Intelligence Summit, which will be held in Chicago, October 3 - 4, 2017. The event is sponsored by the Retail Cyber Intelligence Sharing Center (R-CISC).   

Black Friday is still No. 1 when it comes to setting sales records.   Black Friday, which falls on Nov. 24 this year, will be the busiest digital shopping day in U.S. history, exceeding Cyber Monday (Nov. 27) for the second year in a row, according to a report by Salesforce.  

Walmart’s new grocery delivery program could give it a huge edge in the online ordering game.

Amazon is on the hunt for a team to head up its newest business venture.    The online giant is launching a new start-up called “Amazon Live.” The division “builds interactive streaming experiences that create new shopping experiences for customers,” according to a posting on Amazon Jobs.   

Amazon is upping its restaurant delivery program in a move to add some of the nation's best-known chains to its menu.   Olo, a New York-based food delivery service, announced that it is integrating Amazon Restaurants’ delivery service into its ordering platform. The collaboration potentially gives the online giant access to 200 restaurant brands, including Chipotle, Denny’s, Five Guys Burgers & Fries and Jamba Juice, among others.    

Commercial retail is a unique and rapidly changing space. With the rise of online shopping, retailers are creatively adapting to improve the experience of being in a physical store. Strategies like experiential retail make shopping a personalized and engaging experience instead of a simple transaction.   Retailers are also providing customers with a more tech-friendly brick-and-mortar shopping experience in response to online competitors – the prevalence of self-serve check-out stations being just one example.   

Amazon is about to put down some new roots in New York City — and is hunting for new employees to support the operation.