Artificial Intelligence

Pinterest joins visual search craze
Visual search, or the ability to click on an image of a product and obtain information, or even make a purchase, without typing in any words, is growing in popularity.

Retailers including Urban Outfitters are offering variations of visual search functionality, and the failed Amazon Fire smartphone essentially made the world into an Amazon showroom with an advanced virtual search tool. Considering that Pinterest has become one of the leading visually-oriented consumer sites, it’s not surprising the social platform has joined the fray.
Demandware: Automation will drive 2016 retail IT growth
E-commerce platform provider Demandware has released its annual list of retail predictions for 2016, and many of them center on how machines will continue taking over tasks once done by people.

Out of the nine trends Demandware identifies, four are related to growing IT automation: machine learning driving voice-based intelligence assistants, in-store payment evolving dramatically, data-driven decision marketing replacing gut instinct, and last-mile fulfillment providers driving instant gratification.

How far will Walmart go to catch shoplifters?

Everyone knows shrink is a major issue, and retailers are continually rolling out more sophisticated means of preventing shrink. However, according to Fortune, Walmart’s shrink prevention efforts have included the use of “sci-fi” facial recognition technology to identify suspected shoplifters, and there may be privacy concerns. [Fortune]
Energy and Operational Efficiencies Retailers May Be Missing Out On

Excess energy consumption in retail can exceed 30%, which means there is a huge opportunity for savings that many retailers s have not yet fully explored.

Retailers spend nearly $20 billion annually on energy expenses, according to the U.S. Environmental Protection Agency. By saving just 15% from optimizing operations and eliminating waste, we can save $3 billion as an industry.
Tech Bytes: Three Reasons Amazon is Everyone’s Competitor

Think quick – who are your top competitors? No matter what product category or channels you operate in, if your list of top two or three rivals doesn’t include Amazon.com, it probably needs updating.

Staples CIO Tom Conophy has publicly identified Amazon as a prime competitor, and Walmart has launched a clear strategy of trying to one-up Amazon innovations like Prime Day and delivery drones. But even if you’re not a major big-box chain, Amazon still most likely represents a critical threat to your market share. Here are three reasons why.
The democratization of technology

Merriam Webster defines democratize as “to make (something) available to all people.” We are
witnessing the democratization of technology as technology providers are able to put
increasingly powerful solutions in the cloud, making industry-leading capabilities available to
even the smallest retailers.
X/SPECS puts spotlight on transformation of physical stores

Photo: From left: Sarah Amundsen, Target Corp.; Lee Peterson, WD Partners; and Erin Tyler, Target Corp.
Webinar: The Internet of Things: What Retailers Can Do to Stay Ahead

Tuesday, Nov. 10, 2015
2:30 PM - 3:30 PM EST
Nielsen executive hired to oversee strategy at Signet

Signet Jewelers has hired its first ever chief strategy officer to lead the jewelry company's transformation and future growth.

The world's largest retailer of diamond jewelry announced that Uta Werner has joined the company as Signet chief strategy officer. Werner will be responsible for strategy development and execution and will be focused on the identification of growth opportunities, strategic planning and mergers and acquisitions.
Shopping button competition heats up for Amazon

Amazon.com just picked up an improved rival in the burgeoning home shopping button market, which it provided mainstream attention with the launch of its Dash remote ordering device earlier this year.

San Jose-based technology vendor Hiku just launched version 2 of its eponymous shopping button tool. Ironically, Hiku actually released version 1 of the button shortly before Amazon launched its Dash button, but was overshadowed.
Delivery.com steps up app experience

Delivery.com is focused on providing on-demand delivery from small, local retailers, but that doesn’t stop the company from thinking big.

Delivery.com is unveiling a new iOS app with an optimized user experience within each of Delivery.com's core categories of food, alcohol, groceries and laundry. Enhancements in the new app include visual design, customized recommendations for users, and a complementary app for Apple Watch.
Infographic: Mobile payment goes native

Apps currently dominate the mobile payment space, but that may not be a permanent situation.

According to a new infographic from mobile engagement provider Mobiquity Inc., the industry is on its way to a ‘no-app’ payment landscape. Mobiquity predicts that operating systems, rather than applications, will define the future of mobile payments.

The infographic lists several data points suggesting consumers and retailers do not find mobile payment convenient. These include: