Artificial Intelligence

The nation’s largest grocery store operator is introducing a new plan that it expects will redefine the customer experience.

While a staggering 80% of enterprises are investing in artificial intelligence (AI), many anticipate significant barriers to arise.

Retailers are more likely to increase their marketing budgets for Amazon than they are for Google, Bing, Facebook or Twitter.

Brick-and-mortar and online retail channels facing an inevitable and inexorable convergence.

What is the purpose of your business? If you are a retailer and your immediate answer is “to sell more products,” you may find times getting tougher in the months and years ahead.

Emerging economies continue to drive global digital payment transactions — and momentum shows no signs of slowing.

1-800-Flowers.com continues to embrace the conversational commerce game.    The gifting brand is preparing to launch a program that will enable its customers to place orders via Google Assistant on their Android phones and iPhones. Using their voice or text, they can access a menu of gifting categories, and place orders for delivery nationwide. The service also enables users to specify same-day delivery or schedule a gift’s arrival for a future date.