Artificial Intelligence

Retailers who focus on ‘the customers that truly matter’ in the forms of improved engagement and personalization are likely to win a greater share of the spoils this holiday season.

Amazon is focused on bolstering its innovation network across the U.K.

With the holiday season’s official retail kick-off just weeks away, retailers need to be alert to the most common issues that can cause Web or mobile site outages or slowdowns.

Macy’s is going all out for virtual reality with what it called the “largest VR rollout in retail history.”

Facebook is coming clean about why it was targeted in a cyber-attack chain last month.

Wayfair has debuted an immersive shopping experience that lets consumers play with, and visualize, a multitude of professional design options – all within their own space.

Walmart just made a new move in its war with Amazon — but this time, the battle is moving beyond retailing.

Supermarket giant Ahold Delhaize wants to get closer to its customers in North America, an endeavor that is being lead by the company’s retail business services division.