Study: Lagging fulfillment services are costing retailers conversionsSlow delivery speeds, out-of-stocks and poor order tracking services are costing retailers revenue — and customers. Retail Predictions: Six Big Trends to Watch in Blended CommerceAs we move into 2018, it’s time to look ahead and predict what’s in store, so to speak, as the retail experience continues its evolution to meet a new world of customer needs. Report: AI-speaker rivals slash prices to win long-term customers Both Amazon and Google were willing to leave a few dollars on the table this holiday season, if it translates into loyal customers. Q&A: Boxed rolling out tools to elevate customer experience Boxed has one goal for the new year: improve the shopping experience. Amazon gains patent for virtual reality mirror Amazon’s newest win could help it further secure its place in the fashion industry. Study: Mobile QR code coupon redemptions could hit 5.3 billion by 2022 Usage of mobile QR codes is skyrocketing — and momentum shows no sign of slowing. Report: Alexa could change the digital ads game Amazon’s digital assistant Alexa could be on the verge of creating new advertising opportunities — for both suppliers and the online giant. Report: Retail employees could feel fallout from the new tax bill The anticipated tax bill could spur retail automation — and slash payrolls. Retailers prepare for a busy January 3 Retailers are hunkering down to deal with a flood of returns on January 3, which is informally being called National Returns Day. Amazon acquires smart-home start-up Amazon is expanding in the connected home devices space. Report: Walmart in early stage of developing new store format—and that's not all The nation's largest retailer is hard at work on two innovative initiatives. Study: Retailers need to step up customer engagement for voice-enabled devices For all the hype it has received, voice shopping is not being heavily leveraged by retailers — including online giant, Amazon. First Previous 384 385 386 387 388 Next Last