Artificial Intelligence

Macy’s is expanding its mobile app functionality in a big way as it doubles down on its use of technology.

There’s no doubt about it, this past year witnessed continued massive change in the retail landscape.

7-Eleven plans to add innovative biometrics and analysis technologies, including facial recognition, to better engage its customers in Thailand.

The nature of retail is changing, and the days of treating shopping as a mere transaction are largely over.

Despite the promise of voice commerce, consumers are slow to adopt voice-assisted devices for shopping and browsing.

Walmart may ask agricultural partners to consider using drones to tend to their farms.

Organizations may feel increasingly resilient when it comes to fighting cyber-attacks, however, they are far from invincible.

Dunkin’ Donuts upped the ante on its mobile ordering service.

Two major shopping centers are saving money and providing an enhanced experience for shoppers since the centers upgraded their outdoor parking lot fixtures to LED technology.

Cyber-criminals are in an intense arms race, and all organizations, including retailers, are feeling the fallout.