Artificial Intelligence

Merchandise returns are just a cost of doing business—a big cost! 

1-800-Flowers.com pursues a yearlong, integrated omnichannel strategy to ensure its front- and back-end operations are ready for the holidays.

Instacart plans to join major grocers such as Kroger, Walmart, and Albertsons with a micro-fulfillment strategy.

The Home Depot is supporting digital transformation across its entire enterprise with Google Cloud technology.

The Washington, D.C., market is getting its second Amazon Fresh brick-and-mortar grocery store, and its first with fully autonomous checkout.

Google is making it easier for consumers to find discounted items on its platform.

Loop Neighborhood is introducing an autonomous, frictionless shopping experience at two stores in the Bay area.

Throughout history, human beings have been notoriously bad at predicting the future of technology.

Throughout the past few decades, industries and consumers alike witnessed the emergence of the cola wars, burger wars, and many other memorable brand rivalries.

Amazon founder Jeff Bezos went into space after Virgin Group founder Sir Richard Branson, but he flew higher.