Machine Learning

Digital coupon redemptions are surging — and show no sign of slowing anytime soon.

Asos is giving holiday customers access to their own personal shopper — a virtual one, at least.

As the sophomore Target + Techstars program comes to a close, at least half of the candidates are already working on pilots with the discounter.

The nation’s largest grocery store operator is introducing a new plan that it expects will redefine the customer experience.

Amazon is stepping up its commitment to machine learning.   The online giant plans to open a new research and development (R&D) hub in Barcelona, dedicated to machine learning. Amazon expects to open the lab in early 2018, according to The Verge.   Amazon plans to hire more than 100 engineers and scientists for the lab.   

Raley’s is helping its customers make more informed food purchasing decisions in-store and online.   Called the Raley’s Shelf Guide, the program features icon-based shelf tags that educate shoppers about current food trends and industry research — and also sets stricter standards for packaged food claims. Overall, the service is creating label transparency when it comes to helping customers understand packaged goods’ ingredients, food processing and nutritional value.  

Online luxury retailer Gilt.com is kicking off its 10th anniversary with the launch of a new website.   The company, a pioneer in online flash sales, unveiled a complete site redesign on Tuesday. Dubbed “The New Gilt,” the site continues to feature daily new arrivals and the flash sales that it's known for, but it will also feature easier site navigation, more exclusive offerings, and edited and dynamic editorial content — all of which will contribute to a more tailored customer experience, Gilt said. 

Brands that are not thinking about how to leverage artificial intelligence are already falling behind.   This was according to the Retail Revolution study from OMD EMEA, and Goldsmiths, University of London. It is based on 15,000 consumers across 13 European countries.  

BJ's Wholesale Club will leverage predictive analytics and machine learning to assist with buying decisions.   The warehouse club operator will begin using First Insight’s consumer-driven predictive analytics. The tools are designed to help BJ’s make design and buying decisions on the broad spectrum of products offered in its warehouse clubs.   

ASOS is streamlining how its mobile shoppers search for merchandise.   The largest online fashion retailer in the U.K. is adding a visual search feature to its iOS-based mobile app, reported TechCrunch. It will be rolled out to their Android app “soon."