Supply Chain & Merchandising

Bolstered by positive consumer indicators, retail CFOs are largely optimistic for 2017. But competition and consolidation could cloud their outlook.    That’s according to BDO USA’s 11th annual Retail Compass Survey of CFOs, in which respondents predict a 4.9% bump in total sales this year, up from 3.4% in 2016. The bullish predictions are echoed by online sales projections, with a 10.7% increase expected for the year ahead — the highest in survey history.   

Bankrupt Hhgregg Inc.’s proposed purchase by an anonymous buyer has collapsed.   

A 30-year veteran of The Kroger Co. has joined Target Corp. to head up the discounter’s struggling grocery business.    Target has appointed Jeff Burt as senior VP, grocery, fresh food and beverage, effective April 10.   

As it prepares to enter “a high-growth period” for its online business, Solstice Sunglasses needed a solution that could support this endeavor and future expansion plans.   Solstice, a retailer with 105 store locations throughout the U.S,  strives to offer the same level of service to both online and in-store customers looking for luxury, designer and sport sunglasses. To achieve this goal, the company selected the ncommerce platform, an end-to-end digital commerce platform from Newgistics.  

Time-starved shoppers expect their favorite grocers to have the staples they need when they enter the store — and supermarkets are hard-pressed to deliver.  

Charlotte Russe is taking steps to blend its online and offline experiences.    The young women’s apparel specialty chain recently added a mobile commerce platform from PredictSpring designed to deliver a next-generation app to its customers. The app delivers the three key elements most demanded by Charlotte Russe’s customer: speed, flexibility, and a smooth blend of the online and offline brand experience.  

As the retail experience becomes increasingly digitally-influenced, retailers need a flexible point-of-sale (POS) system that can deliver a consistent brand experience at store level.    Nordstrom is taking steps to make this happen through a partnership with Infor to run POS in the cloud. Having a POS system in the cloud will give Nordstrom the tools to be more accurate and consistent across multiple locations, attend to customers more quickly, and better manage and track information, according to Infor.   

Jeff Gennette, who is set to take the reins of Macy’s Inc. from longtime chief executive Terry Lundgren in approximately one week, gave some hints of how Macy’s store experience is likely to evolve.