Sales & Marketing

New York City -- Although online sales grew 15% from 2010 to 2011, many retailers' online ordering, shipping and returns processes failed to keep pace, according to management consultancy Kurt Salmon's rankings of 50 retailers.

Minneapolis -- Supervalu Inc.'s fiscal third-quarter loss widened on larger write-down’s and weaker sales. The company reported a net loss of $750 million, including non-cash goodwill and intangible asset impairment charges of $800 million after-tax, from a loss of $202 million a year ago.

Supervalu said same-store sales fell 2.9% in the latest quarter. Net sales fell 4% to $8.33 billion, below analysts' average forecast of $8.42 billion.

INDIANAPOLIS — Electronics retailer Hhgregg announced that it has lowered its third-quarter forecast, reflecting weakness in the video category.

The company said that fiscal third quarter comparable-store sales are estimated to have increased 3.9%, with the video category expected to have decreased 4.8%, the appliance category expected to have increased 6.8%, the home office category expected to have increased 91.4% and the other category expected to have decreased 7.1%. 

New York City -- In  response to Columbia Sportswear Co.’s desire to reduce its PCI scope for its retail locations by minimizing or eliminating the need to store any payment data on its network environment, payment processing and security vendors, Equinox Payments Voltage Security, and Merchant Link have collaborated to create a reliable, cloud-based payment solution to protect sensitive point-of-sale payment data.

Deerfield, Ill. -- Walgreens’ chairman Alan G. McNally, president and CEO Gregory D. Wasson and executive VP and CFO Wade D. Miquelon on Wednesday outlined the company’s strategies for growth and value creation for shareholders at the chain’s annual shareholders meeting.

New York City -- Kohl's is the recipient of the People’s Pick award in The Harris Poll Customer Relationship Series, conducted by Harris Interactive. The award cognizes the strength of consumers' bonds with mid-tier department stores and reflects the customers' connections and future intentions.

ARLINGTON, Va. — The Retail Industry Leaders Association announced that Kirt Johnson will join the association as VP tax policy. 

An expert with nearly 30 years of experience navigating tax policy on Capitol Hill and in the private sector, Johnson will lead RILA’s tax agenda, including the pursuit of comprehensive tax reform. Johnson will also provide support to RILA’s aggressive campaign to level the playing field in terms of sales tax collection between Main Street retailers and their online competitors. 

New York City -- David Yurman on Wednesday announced that Glen T. Senk will join the fine-jewelry company as CEO, effective Feb. 27. Senk, who on Tuesday announced he was stepping down as CEO of Urban Outfitters, will take an ownership stake in the privately owned company.