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Nordstrom adds benefits to loyalty program
Seattle -- Nordstrom said Tuesday it has redesigned its Fashion Rewards loyalty program to include added benefits include complimentary services and other point incentives.
As part of an effort to build customer loyalty, the new program – which launched Jan. 1 – includes complimentary alterations up to $100 based on varying benefit levels, triple point days, and Nordstrom Rack point participation.
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CEO of Urban Outfitters resigns
Philadelphia -- Urban Outfitters announced Tuesday that Glen T. Senk has resigned as CEO, effective Jan. 9. The company named chairman and co-founder Richard Hayne as his replacement.
Senk, 55, joined the company in 1994 as president of Anthropologie. He became a director in 2004 and CEO in 2007. Senk indicated that he plans to pursue another opportunity, but that he will remain with the company for a period of time to assist management with the transition. He has also resigned from the board of directors.