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Sales & Marketing

  • Pentagon Row’s new parking space sensors tie in with mobile app

    Arlington, Va. -- Pentagon Row, the outdoor shopping and residential center in Pentagon City, Virginia, has installed nearly 2,000 parking space sensors. The sensors, which are located in each of the facility’s parking spaces, record whether a space is occupied, forwarding that information to illuminated signs and the Pentagon Row mobile parking app which direct parkers to the closest available spaces to their final shopping destination.

  • Starbucks buying out Japanese partner for $913 million

    Seattle -- Starbucks Corp. will acquire the remaining shares of its Japanese joint venture, Starbucks Coffee Japan, for $913 million to accelerate growth across multiple channels in the country, including the introduction of new concepts such as Teavana. The acquisition is the largest to date made by Starbucks. Japan is the company’s second-largest market in store sales after the United States.

    “Full ownership in this market is the right approach for the future," said Troy Alstead, COO, Starbucks, in a conference call with analysts.

  • Survey: L.L. Bean tops in overall customer service in August

    New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

    The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

  • Simon to bring AC Hotels by Marriott to Phipps Plaza

    Indianapolis - Simon and Noble Investment Group, a real estate private equity firm, which specializes in the lodging and hospitality real estate sector, have launched a joint venture that will bring the AC Hotels by Marriott brand to Phipps Plaza, a luxury shopping destination located in Atlanta's Buckhead district.

  • Hasbro to develop Disney Princess and Frozen based dolls in 2016

    Hasbro has entered into a strategic merchandising relationship with Disney Consumer Products for the Disney Princess and Frozen properties. The agreement gives Hasbro global rights (excluding Japan) to develop dolls based on Disney Princess stories and characters including Cinderella, Beauty and The Beast, The Little Mermaid and Frozen beginning in 2016.

  • Shopitize uses Tableau visual analytics

    London - Shopitize, a U.K.-based provider of mobile, interactive shopping intelligence, is using Tableau's visual analytics to provide actionable insight into consumers' brand-specific shopping baskets. Shopitize is providing brand partners with access to real-time retail intelligence.

  • P&G vice chairman Werner Geissler announces plans to retire

    Procter & Gamble vice chairman Werner Geissler, who is also special adviser to the chairman and CEO, has announced plans to retire from the company Dec. 31, after more than 35 years of service.

  • Century Martial Arts predicts with Microsoft Dynamics

    Oklahoma City, Okla. – In a Sept. 23 webinar hosted by Chain Store Age and sponsored by Microsoft Dynamics and Junction Solutions, marital arts training equipment retailer Century Martial Arts explained how by using a Microsoft Dynamics AX business intelligence platform, it is able to better track trends and predict future performance.

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