Sales & Marketing

Framingham, Mass. - Staples Inc. on Wednesday reported that its third quarter net income rose 60% to $216.8, in line with Wall Street expectations, amid signs that its reinvention strategy is starting to take hold.  

New York - Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of  cloud-based customer experience solutions. Amazon is down four points from its 2013 score of 84 (on a 100-point scale), and leads QVC.com and Netflix by just one point. 

Some of the biggest names in the retail industry have partnered with a new online shopping and fundraising platform called iMyne, which aims to make it easy for consumers to earn money and give to their favorite causes after shopping online.

Like other rewards sites, imyne.com gives shoppers the option of earning cash back. But it also allows them to send their cash back to charitable causes. Top retailers such as Nordstrom, Neiman Marcus, Target, Sears, Home Depot, Gap, Best Buy, Saks, Zappos and more have all signed up as retail partners.

Minneapolis — Target Corp. gained some momentum going into the holiday season with a third quarter that beat both Wall Street and internal expectations as sales as its U.S. stores exceeded estimates and its troubled Canadian division showed signs of improvement. Its results were also driven by increased promotional activity. This was Target’s first quarter under the leadership of CEO Brian Cornell, who replaced Gregg Steinhafel in August.   

Toronto — Hudson’s Bay Company announced the appointment of Jon K. Nordeen to the position of CIO, effective November 2014.
  Nordeen joins HBC with more than 25 years of information systems and management experience. Most recently, he served at Kohl’s Department Stores in several roles including executive VP merchandise planning, executive VP administration, and executive VP CIO.
 

Minneapolis — Best Buy Co. Inc. is partnering with shopping app provider Ibotta Inc. to drive Black Friday sales at Best Buy stores and on its website. Ibotta will provide Best Buy shoppers an exclusive cash back offer when they purchase more than $100 in-store or online at Best Buy.   

Lowe’s said its third quarter same store sales spiked 5.1% a day after Home Depot reported an even stronger increase.

Total company sales increased 5.6% to $13.7 billion driven by increased productivity of existing stores as evidenced by a 5.1% comp increase. Home Depot said its third quarter same store sales increased 5.8%. Lowe’s profits increased 17.3% to $585 million while earnings per share increased 25.5% to 59 cents and were aided by $900 million in share repurchase activity.

Goodlettsville, Tenn. - Dollar General Corporation isn’t giving up. The deep discounter on Wednesday  affirmed its commitment to the acquisition of rival Family Dollar Stores. Dollar General’s comments followed the news that Family Dollar has delayed its shareholder vote on its $8.5 billion deal to be bought by Dollar Tree Inc. from Dec. 11 to Dec. 23.