Sales & Marketing

Forever 21 has joined the crowded fast fashion scene on New York City’s Fifth Avenue by opening a new 36,000 square foot flagship store.

The store is spread out over four floors and will carry Forever 21 Men, Forever 21+, F21 Contemporary, basics, denim and shoes.

The new flagship takes over the site of a former H&M store, which closed in December a few months after the opening of its own new flagship on 48th Street.

Columbia, Md. – Although it is now dismissed as a “legacy” technology, email can still provide value to retailers’ CRM (customer relationship marketing) efforts, as can mobile technology and loyalty programs. According to new data from CRM firm Merkle, 67% of consumers want a totally mobile path to purchase and 42% of supermarket shoppers use their phones at least once during a trip.

Beverly Hills, Calif. -- Adult retail operator Hustler Hollywood is taking advantage of the traffic surge expected by the Valentine's Day weekend release of Universal Pictures' "Fifty Shades of Grey." The retailer announced that select locations will open their doors on the morning of Feb. 13 and remain open round-the-clock until end of business on Valentine's Day.

Petco is leveraging the power of its multichannel capabilities to educate its shoppers about pet nutrition.

The retailer is launching an initiative focused on the importance of proper nutrition for pets.

Indianapolis -- The Finish Line announced that Imran Jooma has joined the company as chief omnichannel officer and executive VP. He will be responsible for all of the Finish Line brand’s customer facing touch-points including digital, store operations, the customer care center and brand marketing

Canton, Mass. - Dunkin' Donuts is recruiting franchisees to develop an estimated 10 new Dunkin' Donuts restaurants throughout Birmingham, Alabama, and the surrounding areas. In addition, a number of existing operating restaurants may be available for purchase.

Currently there are 21 Dunkin' Donuts restaurants operating in Alabama.

Aliso Viejo, Calif. – Johnny Rockets has promoted James Walker to president of operations and development. Formerly Johnny Rockets' chief development officer, Walker was recently promoted because of his role in orchestrating the franchise's record growth and development since joining in December 2013.

Teen and tween retailer Aeropostale named a new COO and CFO and said its fourth quarter results, while still in negative territory, were not as bad as feared.