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Sales & Marketing

  • Starbucks, Seattle

    Starbucks has debuted its in-store Reserve coffee bar concept in downtown Seattle.      The new store combines the educational aspects of the company’s Reserve Roastery format and its rare small-lot Reserve coffees within a traditional Starbucks setting, complete with such regular coffee and Frappuccinos.    It’s estimated that Starbucks locations with the Reserve bar will make up 20% of the company’s global store portfolio over time.   

  • Retailers: Detroit wants you! (And you should want Detroit.)

    Detroit is one of the most encouraging and intriguing stories to develop in the wake of the Great Recession. With investment, development, and redevelopment booming downtown, office and multi-family momentum has spurred a retail revival. The Motor City is revving its retail engine and is well on the way to arriving as a true retail destination for the first time in decades.   

  • Survey: Retail CFOs bullish about 2017, but…

    Bolstered by positive consumer indicators, retail CFOs are largely optimistic for 2017. But competition and consolidation could cloud their outlook.    That’s according to BDO USA’s 11th annual Retail Compass Survey of CFOs, in which respondents predict a 4.9% bump in total sales this year, up from 3.4% in 2016. The bullish predictions are echoed by online sales projections, with a 10.7% increase expected for the year ahead — the highest in survey history.   

  • eBay makes new speedy delivery play

    Determined to fight back against online rival Amazon, eBay made a strategic move in the competitive online delivery game.   Beginning this summer, the e-commerce retailer will launch a new program, called “Guaranteed Delivery,” that will offer U.S. shoppers guaranteed delivery on 20 million eligible products in three days or less — with millions of the items offering free shipping.   In addition, shoppers will also be able to search for and filter items by one- and two day delivery.

  • Fashion retailer steps up its mobile experience

    Charlotte Russe is taking steps to blend its online and offline experiences.    The young women’s apparel specialty chain recently added a mobile commerce platform from PredictSpring designed to deliver a next-generation app to its customers. The app delivers the three key elements most demanded by Charlotte Russe’s customer: speed, flexibility, and a smooth blend of the online and offline brand experience.  

  • Report: Department store retailer in data breach

    Saks Fifth Avenue is the latest retailer to compromise the personal data of some of its shoppers.   Saks inadvertently exposed personal information, including email ad-dresses and phone numbers of some of its shoppers on its online shop-ping site this weekend, according to BuzzFeed News.   

  • Bakery-café chain looks to double its store count

    La Madeleine, the country French-inspired bakery-café, is turning to a new growth strategy that includes selling its corporate owned stores to fast track its expansion.  

  • Five changes Macy’s incoming CEO wants to make in the stores

    Jeff Gennette, who is set to take the reins of Macy’s Inc. from longtime chief executive Terry Lundgren in approximately one week, gave some hints of how Macy’s store experience is likely to evolve.     
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