Sales & Marketing

Pacific Place, a 20-year-old luxury retail center in downtown Seattle, will be undergoing an extensive re-do beginning the fourth quarter of this year.   The 330,000-sq.-ft. home to Nordstrom’s flagship store, Barneys New York, and Tiffany & Co. will get a new South Lake-facing grand entrance to make way for added space that will accommodate upgraded restaurant tenants.  

The Food Marketing Institute and National Retail Federation will combine their existing risk and safety signature events into one cross-industry event starting in 2018.   The two groups will sponsor Protect in 2018, according to an announcement made Wednesday at the FMI’s Audit, Safety, Asset Protection Conference in Orlando.   

Lighting rebates hit a record of sorts in 2016.   Commercial lighting rebates covered 79% of the United States, according to BriteSwitch, which is a record high since the rebate processing company began measuring rebate coverage nine years ago.   The company cited several reasons for the historic high, including that many programs replenished their rebate funds in January. Also, some large programs that ran out of money years ago have come back such as FirstEnergy in Ohio and Duquesne Light in Pennsylvania.

Moody's Investors Service has some good news for the U.S. supermarket industry.    Grocery stores’ operating profits will grow at a fairly healthy rate again this year after a disappointing 2016, according to Moody’s new report, "Companies Will Perform Better in 2017 as Deflationary Pressure Wanes. Profitability last year was crimped by an unprecedented level of deflation for an economy not in recession, the report noted, but as downward pressure on prices wanes, things will pick up in the latter half of this year.

Starbucks Corp. is ramping up its job hiring, here and abroad. It’s also doubling down on its commitment to the nation’s veterans.    Hosting its 25th annual shareholders meeting in Seattle, the coffee giant announced plans to create more than 240,000 jobs around the world, including 68,000 jobs in the United States, by 2021.  

State-of-the-art digital screens that can identify demographic information of passersby and pitch them personalized offers from brands are making their way into Westfield malls in top DMAs.   Employing a proprietary suite of technologies, the six-foot-tall, high-definition screens scan passersby and — apparently through smartphone data and facial imaging — determine their demographic profiles to serve them customized ads.  

The nation’s largest retailer is ready to put a whole new spin on merchandise fulfillment.   Speed is the name of the game in retail these days, in store and online.   

eBay is preparing to connect with each of its individual consumers — starting from the first minute they visit the site.   The company plans to do so with a new homepage that is “designed to inspire and engage with relevant, personalized content and highlighted deals,” according to the company.