Loyalty Marketing

Delivery.com is focused on providing on-demand delivery from small, local retailers, but that doesn’t stop the company from thinking big.

Delivery.com is unveiling a new iOS app with an optimized user experience within each of Delivery.com's core categories of food, alcohol, groceries and laundry. Enhancements in the new app include visual design, customized recommendations for users, and a complementary app for Apple Watch.

L Brands Inc. kept its hot streak alive in October by posting yet another impressive increase in same-store sales.

The specialty retailer reported a 5% increase in same-store sales for the four weeks ended Oct. 31. Net sales also increased to $735.6 million, compared to net sales of $700 million for the four weeks ended Nov. 1, 2014.

Mobile commerce is getting a lot of attention, but may not play much of a role in the 2015 holiday shopping season.

According to a new survey of more than 1,500 U.S. consumers from Accenture, only 2% of holiday shoppers are planning to do the majority of their holiday shopping on mobile devices, with most (43%) citing privacy and security issues as a major reason.

In what could be an important step for mobile payment, Walgreens is expanding the Apple Pay functionality it provides customers.

Members of Walgreens’ Balance Rewards program can now seamlessly use their account through Apple Pay, without separately scanning a Balance Rewards card or barcode. Members will have the ability to earn and redeem loyalty points via Apple Pay by adding the Balance Rewards digital card to the Wallet app in iOS 9 and using it at checkout.

Whole Foods is trying to get its groove back, but after reporting weak fourth quarter results it is not clear when that will be as the company expressed concern about the competitive climate and the impact on its profit margins.

It’s not your imagination – a lot of new players are entering the mobile payment market.

The New York Times is reporting that Texas grocery chain HEB is planning on distributing some 15% of the company’s shares to employees who are over 21 and have worked at least 1,000 hours in a calendar year. “So many in retail are competing in the race to the bottom, and people are the largest cost. So it seems logical to cut people, and lots of folks are doing it,” H-E-B president and CEO Craig Boyan said. “We think that’s a trap. We believe the race for the bottom cheapens the American experience.