The most important factor of online holiday shopping is...When it comes to the online shopping experience, delivery trumps everything. Reducing payment friction keeps retailers competitiveChain Store Age recently spoke with Chris Chapman, senior leader of enterprise merchant product for Vantiv. E-commerce evolution: Changing expectations are reshaping online shopping Customer expectations continue to change on a dime, making it imperative for retailers to learn new ways to attract and drive shoppers online. Levi's to open new Times Square flagship Levi Strauss & Co. is building a bigger flagship in the Big Apple. Study: Retail website functionality must support quick purchase decisions As the duration of online shoppers’ purchase decisions drops to a mere day, retailers’ window to grab their attention is shrinking. Study: Rising shopper expectations outpace in-store service Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Convenience store giant jumps into chatbot game 7-Eleven is trying its hand at conversational commerce. Whole Foods Market cuts prices—again Whole Foods Market is making another round of price cuts — just in time for Thanksgiving. Americans can’t stop looking at their smartphones American consumers have earned a new nickname: “device-dependent.” Study: Digital coupon redemptions to nearly double by 2022 Digital coupon redemptions are surging — and show no sign of slowing anytime soon. First Previous 284 285 286 287 288 Next Last