Contextualizing Communication: Chat, Email, Voice InteractionsRetailers of all types are seeking new ways of communicating more directly with their customers in digital modes beyond email, including chatbots, marketing automation and email response management. Adobe: Online holiday shopping gets a jump-start in NovemberOnline customers aren’t waiting until Black Friday weekend to put a dent in their holiday shopping. Study: BOPIS usage tops holiday shopping lists this year If retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services. Study: Cyber Monday outshines all Black Friday weekend shopping days The Black Friday shopping weekend may span five days, but Cyber Monday is expected to be the most popular shopping day. First Look: American Girl's 'store of the future' opens American Girl has unveiled its new retail concept, which puts a big emphasis on customization — even letting girls design their own dolls. Analysis: Macy's makes bottom-line progress, but company needs to move faster Macy's has presented a rather mixed bag of results, with gains on the bottom line overshadowed by the continuing slide in sales. Macy's profit beats Street, but sales continue to slide The nation's largest department store operator reported mixed results for its third quarter, topping earnings estimates amid tighter inventory controls even as its sales continue to fall. Amazon to pop-up—at Whole Foods Market Amazon is leveraging its newest acquisition to drive sales during the upcoming holiday shopping season. Gifting goes digital—and customizable—at two Gap brands Athleta and Banana Republic are giving holiday shoppers a more thoughtful alternative to gift cards. Report: Walmart Pay primed to surpass Apple Pay mobile payments in U.S. When it comes to mobile payments, Walmart is giving Apple a run for its money — and momentum continues to build. First Previous 285 286 287 288 289 Next Last
