Loyalty Marketing

Crate and Barrel has found a way to improve customer engagement and the effectiveness of its marketing campaigns.

It's shaping up as a record Christmas for Amazon — and it has its Prime members to thank.

Lacoste, the French lifestyle brand best known for its crocodile logo, has updated its store on Rodeo Drive in Beverly Hills with a new design concept inspired by its sporting heritage.

Chain Store Age will present a webinar on three critical factors for retail success in the coming year on December 5, at 1 p.m. (ET).

To reign successful this holiday shopping season, retailers must understand what trends are influencing customer purchase decisions.

Even concerns about identity theft and fraud isn't enough to curb customers’ holiday shopping plans.

There is increased momentum for in-store shopping heading into the upcoming holiday weekend. 

Brick-and-mortar stores are developing more creative experiences to get customers into the stores this holiday season, but the big question is: Will employees be able to execute?