Mass Merchant

Goodlettsville, Tenn. - Dollar General Corporation isn’t giving up. The deep discounter on Wednesday  affirmed its commitment to the acquisition of rival Family Dollar Stores. Dollar General’s comments followed the news that Family Dollar has delayed its shareholder vote on its $8.5 billion deal to be bought by Dollar Tree Inc. from Dec. 11 to Dec. 23.

CINCINNATI - Americans are divided on the merits of shopping on Thanksgiving Day.  The latest LoyaltyOne research shows there are three kinds of American Thanksgiving Day shoppers:  50% who say all-day shopping hours on Thanksgiving Day are a bad idea; 33% who say stores being open all day Thanksgiving is a great idea that provides more time for holiday gift shopping and 17% who can’t make up their mind.

Minneapolis — Target Corp. gained some momentum going into the holiday season with a third quarter that beat both Wall Street and internal expectations as sales as its U.S. stores exceeded estimates and its troubled Canadian division showed signs of improvement. Its results were also driven by increased promotional activity. This was Target’s first quarter under the leadership of CEO Brian Cornell, who replaced Gregg Steinhafel in August.   

New York - Total retail sales in the United States  will rise 5% to reach $862 billion during November and December this year, according to the latest forecast from eMarketer.  Among the biggest trends to watch will be the acceleration in online sales, which are expected to grow at  16.6% year over year to reach $72.41 billion, or 8.4% of all retail purchases this holiday season. It’s a considerable uptick from 2013, when online sales totaled 7.6% of all holiday retail purchases.

New York - Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of  cloud-based customer experience solutions. Amazon is down four points from its 2013 score of 84 (on a 100-point scale), and leads QVC.com and Netflix by just one point. 

BJ's Wholesale Club has introduced a Mastercard program that ups the ante in the wholesale club credit card category. The My BJ's Perks MasterCard will offer members 10 cents off per gallon of BJ's gas every day, up to 5% back on purchases in-club and at BJs.com, 2% back on eating out and non-BJ's gas purchases, and 1% back on purchases made everywhere else MasterCard is accepted.  

Buckinghamshire, U.K. – Omnichannel U.K.-based mass merchandise retailer Argos has selected Paragon’s advanced home delivery (HDS) software solution as part of a large-scale project to revolutionize its home delivery operation. Paragon’s HDS software enables Argos to offer optimized time windows to customers at the point of order.

New Delhi, India – The India unit of Wal-Mart Stores Inc. has reportedly fired a mid-level manager as part of a probe into alleged bribery violations. According to the Economic Times, Wal-Mart gave the manager a termination notice last week, two years after the company suspended its former India CEO and legal team due to possible violations of U.S. anti-bribery laws.