Mass Merchant

SAN BRUNO, Calif. — Wal-Mart Stores has named a replacement for Eduardo Castro-Wright, who announced his pending retirement in September. The company announced that Neil Ashe is the new president and CEO of the company's global e-commerce business, effective Jan. 16. Castro-Wright will assist in the transition.

Ashe is replacing Eduardo Castro-Wright who announced his pending retirement in September and will assist in the transition.

Minneapolis -- Best Buy announced that Shari Ballard and Mike Vitelli, who had both been president of Best Buy's domestic business, will take on separate jobs, effective immediately. The retailer, which posted disappointing holiday results, said it was undertaking the changes to accelerate its strategy by aligning the company's senior operating talent with its highest priorities.

New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.

The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.

New York City -- Saks Inc. announced that Jack L. Stahl, 58, was appointed to the company’s board of directors effective Jan. 16. He also will serve on the audit committee of the board.

From 2002 through 2006, Stahl served as president and CEO of Revlon. Prior to joining Revlon, he spent over 20 years with The Coca-Cola Co.
 

San Francisco -- A Tuesday report by Reuters said that Wal-Mart filed a motion on Monday to dismiss a lawsuit filed last October by a regrouping of women whose earlier gender bias class action was ended by the U.S. Supreme Court.

Target may have wanted to draw attention to its Shops at Target program at its media event in New York last week, the press in attendance appeared to be interested in one thing -- Apple.

Though the Target executives present did their best to steer questions toward the topic at hand, they failed to keep reporters from asking about the retailer's partnership with Apple. The persistent reporters, as is required by such a career path, kept at it and did manage to get a few snippets of information from the tight-lipped folks at Target.

Target may have wanted to draw attention to its Shops at Target program at its media event in New York last week, the press in attendance appeared to be interested in one thing -- Apple.

Though the Target executives present did their best to steer questions toward the topic at hand, they failed to keep reporters from asking about the retailer's partnership with Apple. The persistent reporters, as is required by such a career path, kept at it and did manage to get a few snippets of information from the tight-lipped folks at Target.

Walmart’s sharpest critics will acknowledge that much good has come of the company’s sustainability efforts, but there are voices who maintain an inherent conflict exists between saving the planet and a business model based on selling as much low-priced stuff as possible to as many people as possible.