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eCommerce

  • Report: Japan’s Softbank to invest $10 billion in Indian e-commerce

    Minato, Japan –- Japanese telecom/technology investment firm Softbank is reportedly planning to invest $10 billion in Indian e-commerce players during the next 10 years.   According to TheStreet.com, Softbank’s investments will include $627 million into Indian e-commerce platform Snapdeal.  

  • Survey: Health/beauty retailers have fewest online navigation attributes

    Austin, Texas -- The platform behind today’s most inspiring shopping experiences today announced the results of a recent study based on an audit of 220 websites across 10 retail segments to identify benchmarks for how online shoppers are able to navigate in the digital realm. The study compared those results to existing attribute categories of current Edgecase retailers in the same categories to show the current disconnects in navigation standards.   

  • 1-800-Flowers net loss continues in Q1

    Carle Place, N.Y. –- 1-800-Flowers.com reported a net loss of $4.58 million for the first quarter of fiscal 2015, a slight improvement from the $4.64 million net loss reported in the same quarter a year earlier. Expenses drove the company’s net loss.  

  • DHGate.com partners with SquareTrade for electronics protection plan

    San Francisco -- DHgate, an e-commerce marketplace focused on cross-border trade of Chinese goods, will provide its U.S. buyers with a consumer-rated protection plan and repair service through SquareTrade. The partnership makes SquareTrade protection plans immediately available for cell phones, tablets, computers, MP3/4 players, home audio/video and other consumer electronics products.   

  • CVS, Rite Aid disable Apple Pay

    Woonsocket, R.I. –- CVS Health Corp. and Rite Aid. Corp., which have both used the near-field communication (NFC) technology that supports Apple Pay, have disabled their NFC payment systems to block Apple Pay from working in their stores. 

     

  • Deeper Dive: Starbucks’ new mobile ordering service

    In announcing its new mobile ordering service, Starbucks referenced a "seismic shift in consumer behavior in which many traditional brick-and-mortar retailers experienced a decline in foot traffic compared with significant growth in online shopping" during the 2013 holiday season. Indeed, consumers are increasingly comfortable with bypassing physical stores and purchasing goods online, especially when facing the prospect of holiday crowds and traffic.  

  • Ulta Beauty’s upgrade to Oracle Commerce platform enhances omnichannel efforts

    Redwood Shores, Calif. -- Cosmetics retailer Ultra Beauty has implemented Oracle Commerce to support growing e-commerce sales and deliver a consistent consumer experience across its more than 696 retail locations as well as mobile, web, guest services, and direct mail channels.  

  • Three Suggestions for Avoiding Automation Aberration

    Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites. While both retailers quickly pulled the items down and issued public apologies, they received a large amount of negative publicity and surely damaged their brand image with many offended customers, perhaps to the point of permanently losing some of them.  
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