DHGate.com partners with SquareTrade for electronics protection plan

San Francisco -- DHgate, an e-commerce marketplace focused on cross-border trade of Chinese goods, will provide its U.S. buyers with a consumer-rated protection plan and repair service through SquareTrade. The partnership makes SquareTrade protection plans immediately available for cell phones, tablets, computers, MP3/4 players, home audio/video and other consumer electronics products.



Customers can purchase SquareTrade protection during the checkout process. SquareTrade protection includes a service guarantee upon receipt of the product, as well as free return shipping on portable items for any mechanical or electrical failures. Customers can file a claim and have their product repaired within five business days. If the item cannot be repaired, SquareTrade will reimburse the customer for the cost of the product.



The warranty also carries through to consumers who buy covered products through U.S. businesses sourcing from Dhgate. DHgate has developed a global customer base on both sides of the sales channel, with 5.5 million buyers in more than 200 countries. The U.S. is the top market for both sales and total customer base.