eCommerce

New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

E-commerce platform WooCommerce has partnered with LevelUp to lower payment processing costs for merchants.

WooCommerce merchants can now accept LevelUp payments for a flat 1.95% processing rate. Merchants will also be able to run a full suite of revenue-driving marketing campaigns.

Seattle -- Starbucks Corp. will acquire the remaining shares of its Japanese joint venture, Starbucks Coffee Japan, for $913 million to accelerate growth across multiple channels in the country, including the introduction of new concepts such as Teavana. The acquisition is the largest to date made by Starbucks. Japan is the company’s second-largest market in store sales after the United States.

“Full ownership in this market is the right approach for the future," said Troy Alstead, COO, Starbucks, in a conference call with analysts.

Union, N.J. – Bed, Bath & Beyond Inc. reported net earnings of $223.95 million in the second quarter of fiscal 2014, down 10% from $249.3 million but still ahead of Wall Street projections. Increases in both interest expense and selling, general and administrative expense helped reduce net earnings.

Seattle -- Amazon.com is expanding its relationship with Twitter. Amazon’s new #AmazonWishList allows customers to add items to their Amazon Wish List without ever leaving Twitter.

Customers who discover a Tweet from their favorite artist, expert, brand, or friend with an Amazon.com product link, can add “#AmazonWishList” to the reply on Twitter and the product is added to their Amazon Wish List.

New York -- Ron Johnson is reportedly stepping back into the public arena. The former J.C. Penney chief (and, before that, Apple retail head) is about to launch a “high-end, on-demand delivery service” for electronic devices, according to The Information. The report described the service as "Best Buy's Geek Squad meets Apple's Genius Bar."

In anticipation of the holiday shopping season, Amazon has introduced #AmazonWishList, which allows customers to add items to their Amazon Wish List without leaving Twitter.

Customers who find Tweets with an Amazon.com product links will be able to add those products to their Amazon Wish List by replying on Twitter with #AmazonWishList.

Dublin, Calif. - Ross Dress for Less will open a new store in Northern California on Oct. 11. The store is located in Rocklin Commons in Rocklin, a suburb in the Sacramento area.  

This new opening is part of the retailer’s 2014 expansion program, totaling approximately 75 new locations during the year. Together, Ross Dress for Less and DD’s Discounts currently operate over 1,300 off-price apparel and home fashion stores in 33 states, the District of Columbia and Guam.