eCommerce

Hudson’s Bay Company is forming two joint ventures valued at $4 billion as it aims to bring even more value its lucrative property portfolio. 

It’s no wonder Macy’s is looking to allocate part of its $1 billion capital expenditure budget into opening off-price stores when you look at the financial results TJX Co. reported for the fourth quarter.

The company reported an 11% increase in profit for the quarter ended Jan. 31. Net sales for the fourth quarter were $8.3 billion, a 6% increase over last year. Same store sales increased 4% over last year’s 3% increase. Net income was $648 million and diluted earnings per share were $.93, a 15% increase over last year’s $.81 per share.

Waban, Mass. – In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months. According to a new Temkin Group report, “What Happens After a Good or Bad Experience, 2015,” only 4% of consumers report having a bad experience with a retailer.

Six retailers are at a 1% reporting level for bad customer experience: True Value, Costco, Bed Bath & Beyond, Ace Hardware, Gap, and Staples.

Irving, Texas – Paris has inspired great works of art, film and literature, and now the City of Light is inspiring an omnichannel contest at The Michaels Companies Inc. The specialty arts and crafts retailer is preparing for “Springtime in Paris,” a contest where customers will create Parisian-inspired art, or a floral, baking or paper craft project, take a photo and upload it or share on social media.

New York - Luxury retailer Bergdorf Goodman has partnered with Borderfree, a provider of international cross-border e-commerce solutions, to open its website and sell to international shoppers with BFX, Borderfree’s new global e-commerce platform for retailers.

Michaels is trying to drive digital engagement with customers by giving away the springtime trip of a lifetime. 

The retailer will be offering up a free trip for two to Paris for those who create art and upload it to Michaels' website or social media venues.

Office Depot posted a larger profit in the fourth quarter, but the retailer says currency pressures, market challenges and its tentative merger with Staples could negatively affect sales in 2015.

Office Depot reported a profit of 7 cents a share, compared with a year-earlier loss of 5 cents a share. Analysts polled by Thomson Reuters had projected earnings of four cents a share on revenue of $3.91 billion.

North Bergen, N.J. – Vitamin Shoppe Inc. expects to open about 60 new stores during fiscal 2015. This plan follows a successful fourth quarter of fiscal 2014, with a net income increase of 3% to $11.6 million from $11.2 million the same period the prior year.

A lower selling, general and administrative (SG&A) rate helped boost net income. Total net sales increased 13% to $290.1 million compared to $256.4 million. Same-store sales grew 1.7% and e-commerce same-store sales rose 5.6%.