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eCommerce

  • Free Returns: An Obstacle for e-Commerce

    Studies indicate that online shoppers abandon websites that do not offer free returns shipping. This only makes sense, as the allure of e-commerce is convenience, a broad selection of merchandise, and competitive prices. Free shipping — from delivery through return — keeps the total purchase price similar to in-store shopping.

    But there are two sides to free returns.

    1. Free Returns Increase Sales

  • Supply Chain Challenges

    Today’s consumer is driven by an “I want it now” mentality, yet retailers are still not prepared to deliver. Reducing the time it takes an order to arrive at a customer’s home is every retailer’s objective, but while quicker fulfillment makes customers happy, it comes at a cost.

  • The social shopping experiment continues

    Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

    Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

  • Want it now? Social media can help

    Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

    Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

  • SHOP TALK

    Another iconic U.S. brand has opened its own freestanding store. Ice hockey equipment giant Bauer Hockey, founded in 1927, made its brick-and-mortar debut, in Burlington, Massachusetts. The 20,000-sq.-ft. store, called

  • THE SHOPS AT 1700 & RESIDENCES AT 1700

    Location: Minnetonka, Minnesota

    Size: 155,000 sq. ft.

    Owner: 1700 Plymouth LLC (a joint venture, including co-developers Paster Properties LLC and Bader Development LLC)

    Key Tenants: Signed lease with Highland Bank, and currently in negotiations with several retailers

  • Now Trending: Design Sells

    “Now Trending” is an exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

  • Old Navy exec sets sail to become CEO of Ralph Lauren

    The top executive at Gap Inc.’s fastest growing division, Old Navy, has resigned to become CEO of Ralph Lauren.

    Gap Inc. said that Stefan Larsson would step down as global president of Old Navy effective October 2, 2015, and the division would be led on an interim basis by Jill Stanton, executive VP of global product at Old Navy.

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