eCommerce

With a little over two weeks until Black Friday weekend, Best Buy, HHgregg and other retailers are hoping many U.S. consumers have made shopping after Thanksgiving dinner a holiday tradition.

The consumer electronics retailers joined a growing list of retailers that released their Thanksgiving 
plans this week. Both Best Buy and HHgregg have decided to keep their same holiday sales plans from last year.

At one point or another, anyone discussing the future of personalization in offline retail has quoted the film Minority Report, where virtual billboards scan Tom Cruise, and immediately customize their message. The virtual assistant in Gap refers to the last time he entered the store, and inquires about his recent purchase.

Now, 13 years later, some of these technologies are becoming mainstream. For example, large retailers like Target and venues like the new Levi’s Stadium are equipped with beacons to customize your experience.

The world’s biggest online shopping holiday got off to a roaring start in China.

In the first 90 minutes of the “Singles Day” sale, which kicked off at 12 midnight in Beijing on Nov. 11, total sales exceeded $5 billion, Alibaba reported. About 74% of sales were from mobile phones.

Estimates are that annual shopping extravaganza could reach as high as $11 billion in sales.

Same-day delivery provider Deliv is strengthening its position in the important New York market.

Deliv has acquired Zipments, a New York-based same-day delivery company. This gives Deliv more of a foothold and delivery density in New York City, one of the largest markets for same-day delivery in the country.

Zipments services brands such as Trina Turk, on-demand companies such as Casper, Handy, and Plated, local merchants such as B&H, Murray's Cheese and Epicerie Boulud, as well as large corporate clients who need to send packages across town.

It would take a pretty big event to cause Nordstrom, Saks Fifth Avenue, Bergdorf Goodman, Saks Off 5th, and Neiman Marcus to all align their online discount offers.

Singles Day, coming up on Nov. 11, is just that size of an event. Once an informal celebration of the Chinese singles dating scene, Chinese e-commerce giant Alibaba formally turned Singles Day into a shopping holiday in 2009. The occasion generated gross merchandise volume of more than $9.3 billion on the Alibaba Alipay mobile and digital payment platform alone in 2014.

Merriam Webster defines democratize as “to make (something) available to all people.” We are
witnessing the democratization of technology as technology providers are able to put
increasingly powerful solutions in the cloud, making industry-leading capabilities available to
even the smallest retailers.

When Amazon.com opened its first brick-and-mortar store this month selling books, many wondered what the e-commerce giant was up to. Now Forbes is telling us what that is. [Forbes]

Everyone wants to know how Walmart can compete with Amazon in e-commerce when the latter doesn't really make money at it. According to Ad Age, "The more Walmart does to differentiate itself from Amazon and offer a better value proposition, the more it will succeed," she said. "The more it focuses on price and value, the more it can compete." But it's a very long game. [Ad Age]