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eCommerce

  • Survival guide for stores in the Amazon Jungle

    A recent Washington Post article pointed out that Anthropologie posted four straight quarters of flat or declining comparable sales and J. Crew saw comparable sales drop 10% in the last year. Banana Republic has seen a decline in comparable sales for the past 13 months, including a staggering 14% plunge in July. Weak sales numbers have also plagued Gap and Ann Taylor.  

  • Alaska Tale: Center renaissance obsoletes longtime tenant

    When the Northern Lights Center in Anchorage, Alaska, was owned by folksy former governor Wally Hickel, things were good for Title Wave Books. The midtown neighborhood was in decline, rent was cheap, and husband-and-wife owners Julie Drake and Steve Lloyd were able to make a living from their low-margin inventory.  

  • Verizon: December weekends drive e-commerce activity

    A mixed bag of activity for the second week of December indicates that weekends — and perfectly timed promotions — will make or break the remainder of holiday e-commerce sales.  

  • Fitch Ratings: U.S. retail sales to grow 3% to 4% in 2017

    Retailers and restaurants in the United States won’t get any relief in 2017 in the battle to win customers.    That’s according to Fitch Ratings' Outlook report, which says that retailers will continue to face a competitive environment in 2017 as they navigate changing customer preferences.  

  • Six disruptive digital trends for 2017

    Retailers will engage new channels, “geek up” their stores, and use technology to refine inventory management and anticipate customer desires in 2017.   That’s according to Software AG, which released a list of six disruptive digital trends retailers must address in 2017. Here’s a recap:   

  • Interim CEO of Limited Stores joins fast-growing specialty retailer

    Altar'd State, a fast-growing women's fashion brand with more than 70 stores, has added to its senior leadership team with two retail veterans.   John Buell has joined Altar'd State as senior VP, CFO. Buell is a 13-year Limited Stores veteran, having most recently served as Interim CEO. Prior to joining Limited, Buell spent 15 years at Sears, Roebuck, and Co.   

  • Costco Visa card hits 1 million-member milestone

    Costco Wholesale’s new co-branded Visa payment card is definitely resonating with shoppers.   Since launching its co-branded Citi Visa Anywhere credit card in June, the club retailer reports that 1 million members signed up for the payment card.    “Most of them have it in hand,” Costco’s CFO Richard Galanti said during the company’s earnings call on Dec. 7. “In terms of conversion, usage and new sign up for the card, all [is] good so far.”  

  • Tech Bytes: Three pet peeves disengaging holiday shoppers

    The countdown is on.    With 12 shopping days left before Christmas, holiday shoppers mean business. They have their shopping lists in hand, devices are charged, and they want their desired merchandise in their hands — fast. And with Adobe reporting that 5% of customers drive 35% of revenue, retailers would be foolish not to deliver.   
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