eCommerce

The retail real industry has experienced its share of changes over the years, but nothing comes close to the transformation that it is currently undergoing.

As the industry undergoes what the International Council of Shopping Centers calls one of the “most profound transformations” in its 60-year year history, the association has releases its Envision 2020 report, a collaborative initiative that outlines where the industry will be in five years according to leaders from around the globe.

Studies indicate that online shoppers abandon websites that do not offer free returns shipping. This only makes sense, as the allure of e-commerce is convenience, a broad selection of merchandise, and competitive prices. Free shipping — from delivery through return — keeps the total purchase price similar to in-store shopping.

But there are two sides to free returns.

1. Free Returns Increase Sales

Chain Store Age talked with Michael Puline, senior VP of leasing, Mid-Atlantic and Southeast, for DLC Management Corp., about trends, technology, and projects on the board.

[quote-from-article] If you could isolate five current trends in retail real estate, what would they be?
Here are my top five:

The competition for retailers selling online just got a lot more intense with a new price-match policy from Target just ahead of the prime holiday shopping season.

Beginning Oct. 1, Target will price-match the websites of 29 major retailers in stores and for purchases from their website.

A strong dollar and tumbling gas prices made Costco’s fourth quarter sales results seem weak. They weren’t and now the company plans to open 12 more clubs before year end.

eBay is turning to the former chief executive of a major specialty retailer to help provide its board of directors some guidance.

Paul Pressler, who served as president and CEO of Gap Inc. from 2002-2007, has been named to eBay’s board and will serve on the Audit Committee as well as the Corporate Governance and Nominating Committee.

As the holidays approach, retailers are hoping the convenience and immediacy of e-commerce will prompt high volumes of online gift purchases.

But according to a new survey of more than 1,000 U.S. consumers from e-gift software provider Loop Commerce, there are some common problems that make consumers hesitate to buy gifts online.

In its 11th year, the Top Redevelopers survey remains relevant as more shopping center companies redevelop than build anew – although the redevelop vs. develop scales are more in balance now than they were five years ago.

“Now Trending” is an exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

Location: Plymouth Meeting, Pennsylvania

Size: 948,000 sq. ft.

Owner: PREIT

Key Tenants: Whole Foods Market, Dave & Buster’s, Redstone American Grill, P.F. Chang’s, Benihana, California Pizza Kitchen, Zoes Kitchen, American Eagle Outfitters, Charming Charlie, Express, Gymboree, H&M, J.Crew Factory, Orvis